Colonial Cadillac - Service Center

Denise Leigh has made me a Colonial Cadillac customer for life. I will buy more Cadillacs from Colonial because of her world-class customer service. My 2014 ATS needed 85k+ service as well as a MA State Insp life. I will buy more Cadillacs from Colonial because of her world-class customer service. My 2014 ATS needed 85k+ service as well as a MA State Inspection sticker. The car was having issues with sensors and the Check Engine Light kept coming on even after the service was completed. Denise had me come in two more times and worked with me on how we can get all sensors checked to ensure the car would safely pass inspection. Denise, was calm, professional and showed a great positive attitude that her staff would get my ATS safe and on the road for another year. Denise gave me daily updates on the status of my service and where we stood with the car passing inspection. After three visits, the car passed inspection today! Thanks Denise for caring. That goes a long way with customer delight, stickiness and service. More

Good people great place very knowledgeable. Time spent explaining things to you was very impressive All areas waiting sitting and sitting and shop was exceptionally clean explaining things to you was very impressive All areas waiting sitting and sitting and shop was exceptionally clean More

I would like give it a ten if I could. Great dealership from sales t service. My buying experience was great. I was in service for my 1st oil change My service advisor Denise Leighwas so friendly and nice, from sales t service. My buying experience was great. I was in service for my 1st oil change My service advisor Denise Leighwas so friendly and nice,Changed my oil while I waited I was out in less than an hour. More

Always prompt with appointment time. Got me in in out for routine maintenance. Service staff keeps you informed. Professional and friendly!! Returned my vehicle cleaner that how I brought it in. P routine maintenance. Service staff keeps you informed. Professional and friendly!! Returned my vehicle cleaner that how I brought it in. P More

Peter got my car in for the service it was due for and had the car back the same day. Always a great experience at Colonial Cadillac. had the car back the same day. Always a great experience at Colonial Cadillac. More

They fixed my car quickly on the scheduled date so that I could have it back for the afternoon. I don’t have six more words. could have it back for the afternoon. I don’t have six more words. More

Great experience at this dealership since 1997. Have Great experience at this dealership since 1997. Have purchased 3 Cadillacs here and always very satisfied. (John Bradley). Service Department and b Great experience at this dealership since 1997. Have purchased 3 Cadillacs here and always very satisfied. (John Bradley). Service Department and body shop always acomadating,pleasant,and helpful. More

Excellent service, as always! Denise is great to work with -- always helpful and courteous, and takes the time to tell me what is happening. Top notch! with -- always helpful and courteous, and takes the time to tell me what is happening. Top notch! More

Recently had some major repairs done! Maintenance technician Dave explained everything. Great guy! Estimated repair cost was accurate. Peter and Denise are always pleasant and helpful! technician Dave explained everything. Great guy! Estimated repair cost was accurate. Peter and Denise are always pleasant and helpful! More