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Colonial Cadillac - Service Center

Woburn, MA

4.7
998 Reviews

998 Reviews of Colonial Cadillac - Service Center

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August 20, 2021

The detailing of my car was the regular procedure. Appreciated the livery service to and from my home. I have only had my cars detailed at the dealership. More

by Terra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Excellent service, reasonable prices. I loved the fact that I was invited to enter the shop and speak with the mechanic and see for a few minutes what he is doing and how. Being an engineer, - that gave m More

by pmenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Colonial service is great. I am upset with Cadillac as I paid for extended warranty on both of my cars and specifically told the agent from Cadillac that I wanted it to last until my payments were over. I j More

by COPIERSRUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Service writers always pleasant to deal with. I will continue to there for service when ever it is needed for stuff I can t do myself. More

by DFGIORDANOJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 16, 2021

As always- every person I was in contact with did an amazing job! From the minute I walked in- to the moment I picked up my vehicle, I was treated professionally and with a positive, friendly attitude. More

by BBARON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Mackillop
August 16, 2021

Wonderful experience with Colonial as usual. Great Wonderful experience with Colonial as usual. Great professional people who take great care to please me. I highly recommend Colonial Cadillac. Denis More

by MARGARETMANNION2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 16, 2021

What keeps me coming back to Colonial is the honesty of the personnel that I deal with, even when I make the appointment the person I’m booking my appointment with is an awesome awesome person very nice an More

by TAD505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 16, 2021

Renata was the only person I dealt with. She was so accommodating, personable, and so friendly! She was an absolute pleasure to deal with. She was extremely clear on her explanation on what service had More

by HURRICANE423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
August 13, 2021

Went in for an oil change and tire rotation and two recalls on the vehicle so they also took care of it spent a little more time than I thought there but everything was taken care of More

by midnightus58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

The staff is always welcome and friendly. They are very thorough with their service. Upcoming needs for my car were clearly explained. I received my car clean and shiny after my oil change. More

by DARLAMINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
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