Colonial Cadillac - Service Center

Service to my vehicles Appointment was made through Ms Joanne Sasso, Service Advisor and upon arrival my vehicle was promptly taken in for service and expeditiously complete Appointment was made through Ms Joanne Sasso, Service Advisor and upon arrival my vehicle was promptly taken in for service and expeditiously completed. Ms Sasso is always friendly and courteous whenever I bring my vehicles in for service, It is a pleasure to deal with her. More

Always great service at RC Olsen . . . Despite calling only that morning, Joanne fit me into the schedule, and then took me early when I showed up an hour ahead. I know that might not be p Despite calling only that morning, Joanne fit me into the schedule, and then took me early when I showed up an hour ahead. I know that might not be possible every time, but it was, and she did it all with a smile, and typical Olsen competence. Great service, as always. More

Quick Service My car was leaking something so I called to make an appointment and they were able to take my car in that morning and found out the water pump was lea My car was leaking something so I called to make an appointment and they were able to take my car in that morning and found out the water pump was leaking, they replaced it and had the car ready that afternoon. More

Had leak and they determined it was transmission hoses. Needed to bring car back a second time as there were still leak occurring. They kept me informed as they tried to determine where the problem was. S Needed to bring car back a second time as there were still leak occurring. They kept me informed as they tried to determine where the problem was. Since the last time in, there have not been any more leaks. More

Service experience Service writer Peter was excellent, courteous and knowlegeable, service was completed in a quick and effcient manner. Car was cleaned and the experien Service writer Peter was excellent, courteous and knowlegeable, service was completed in a quick and effcient manner. Car was cleaned and the experience was extremely pleasureable More

correction in a repair I received my car after a 2 week repair in your body shop. Mr. Goolishian drove it to my daughters house 1 mile away and it looked beautiful ! Later I received my car after a 2 week repair in your body shop. Mr. Goolishian drove it to my daughters house 1 mile away and it looked beautiful ! Later in the day I went to drive it and tried to move the seat forward. It would not move . Also the side mirrors did not sense a vehicle on either side. The next morning I went to tell them what was not working and they promptly took the car and made the necessary repair. It was the computer not reading the new part. It was quick and done efficiently. They are truly professional. Thank you Mr, Goolishian and staff of RC Olsen cadillac. More

Service on CTS Ray Casio was excellent his greeting was warm and inviting. He was very kind caring and professional. He addressed all my concerns and the repairs w Ray Casio was excellent his greeting was warm and inviting. He was very kind caring and professional. He addressed all my concerns and the repairs were done very quickly. Olsen is a great dealership its family atmosphere makes a customer want to keep comming back. More

Exceptional attention to detail and service Definitely one of the top auto maintenance service providers I have had the pleasure to deal with. The check in process was smooth and fastidious, the Definitely one of the top auto maintenance service providers I have had the pleasure to deal with. The check in process was smooth and fastidious, the staff was friendly, and the service was great. I would highly recommend bringing your vehicle to RC Olsen for service. More

Service A+ Pleasure dealing with the service people especially Ray. I will continue to bring my car her and may be looking to buy another new car here. Pleasure dealing with the service people especially Ray. I will continue to bring my car her and may be looking to buy another new car here. More

Customer service is everything !!! I am on my fourth Cadillac and couldn't be happier I love the vehicle but more than that the customer service and especially the service departme !!! I am on my fourth Cadillac and couldn't be happier I love the vehicle but more than that the customer service and especially the service department is what has kept me coming back. I am addressed and acknowledged like one of the family and feel that every time I have an issue or concern it is addressed immediately The service department at Olsen Cadillac is absolutely above and beyond More