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Colonial Chevrolet - Service Center

Acton, MA

4.6
515 Reviews

515 Reviews of Colonial Chevrolet - Service Center

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March 07, 2020

Bobby was very helpful Brought my Volt in for warranty work, Bobby arranged for the loaner with no problem. Car was ready when promised; I was pleased to find that they not More

by Shelley R-L
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 07, 2020 -

Colonial Chevrolet responded

Hello Shelley, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 03, 2020

Both my salesman and the service team are great people to work with on our vehicle needs they helped us get out of a troubled vehicle and into a reliable vehicle More

by GIRARD305
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan dinsmore service dept , Stephen Carlson, Michael Giguere
Mar 03, 2020 -

Colonial Chevrolet responded

Hi GIRARD, Thank you so much for your excellent review We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. SBest- John Woodland General Manager jwoodland@colonialchevrolet.com

March 02, 2020

always convenient and quick service Colonial is close to where I work . I always wait for my car and the service waiting area is a nice place to log into my laptop and get my day started More

by E.TOLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 02, 2020 -

Colonial Chevrolet responded

Hi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

March 01, 2020

Quick and easy There was a line when I arrived so I was worried about getting my brakes serviced in less than the 2 hours I was quoted. Colonial finished the job in More

by GOLFMENACE
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 02, 2020 -

Colonial Chevrolet responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

March 01, 2020

The service was great and easy on the wallet. Thank you Steve Carlson for another great experience with my silverado, I’m happy to be a customer More

by MRDILLON1958
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Mar 02, 2020 -

Colonial Chevrolet responded

Thank you! We appreciate your business and happy to hear that Steve could be of such great service. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 28, 2020

Went in for issue with radio. Colonial continues to do a great job. That is why i continue to be a customer at this dealership More

by MJEPAC1
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 28, 2020 -

Colonial Chevrolet responded

Thank you, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

February 24, 2020

Service stop We were able to drop off the car early in the morning before opening and it was fixed and ready by 10:30 in the morning.. More

by RKRIESER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
we did not speak to an employee except when scheduling and picking up.
Feb 24, 2020 -

Colonial Chevrolet responded

Hi, Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your service needs. We truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

February 24, 2020

I was greeted upon entering for my appointment and my car was brought in right away. The service was done quickly. The waiting area was light and clean. More

by JP
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Feb 24, 2020 -

Colonial Chevrolet responded

Thank you, JP, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and the team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

February 24, 2020

Great staff, great work and all in a timely manner. Couldn't ask for a better experience when it comes to Colonial Chevrolet of Acton MA. More

by WEBB7765
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Webb, Stephen Carlson, Robert Reizner
Feb 24, 2020 -

Colonial Chevrolet responded

Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

February 19, 2020

Dan was easy to deal with, handled all details. I was in for service, called and got an appointment with Dan. When I arrived I was greeted warmly and promptly, and Dan had everything ready.. Great s More

by TR33FROGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dinsmore
Feb 19, 2020 -

Colonial Chevrolet responded

Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that Dan provided you with such great service. Come back soon if there is anything that our team can assist you with. John Woodland General Manager jwoodland@colonialchevrolet.com

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