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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

Overview
Employees
Reviews
Vehicles
4.7
2,852 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show ...
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Today: 9:00 AM - 7:00 PM Closed Now
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,852 reviews

April 29, 2024

Horrible experience all around. Very unresponsive throughout the entire purchase process, calls not being returned by sales and the finance team. Multiple times during the process More

by shmich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerell Difuvio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shamus Gallagher
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May 03, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

More
April 27, 2024

Very good clean and all working so nice but the service I’m not tray More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Giguere, Shamus Gallagher, Ram Abdulahad
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Apr 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, Nick, and we hope to see you again!

April 21, 2024

Negotiated with 3 other dealers and Colonial was the most responsive, transparent and offered the best deal out of anyone. More

by alpha1847
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramsdell, Shawnee Wandless
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Apr 22, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2024

Liz was amazing! Great understanding of our needs and the car we were buying. She was very professional, well informed, and pleasant to work with. More

by GRIEBEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Giguere, Elizabeth Ramsdell, Shamus Gallagher
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Apr 22, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 13, 2024

Liz went out of her way to make sure this was the proper vehichle for our Local Union- very professional !!! More

by LU385
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramsdell, Shawnee Wandless
Report | Print
Apr 14, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Liz and our team, and we look forward to working with you again.

April 05, 2024

We had a great experience working with everyone at this dealership, from the initial phone call until when our new truck was delivered. On top of that, we highly recommend our sales person Brittany!! She’s More

by Eric and Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn, Shamus Gallagher
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Apr 07, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Hi Eric and Jennifer: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 28, 2024

From the initial contact to my driving away in a new Jeep, everything about the leasing experience was fast & easy and the people friendly & conscientious. More

by d.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni, Michael Giguere, Elizabeth Ramsdell, Shamus Gallagher
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Mar 28, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 27, 2024

It was a pleasure working with Colonial. My entire purchase was handled remotely and everyone was extremely freindly, informative and prompt with responses to any questions or concerns I ha More

by maloneffd81
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kasey Crombie, Victor Mariens, Michael Giguere, Shamus Gallagher
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Mar 27, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 26, 2024

Everyone was very helpful and nice which is hard to find these days. My wife and I are very appreciative with this dealership. More

by ralphprov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Dunn, Kasey Crombie, Elizabeth Ramsdell, Shamus Gallagher, Shawnee Wandless
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Mar 27, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Chrysler Jeep Dodge RAM are glad to have you as a customer.

March 25, 2024

Car buying experience was easy and painless. Staff followed up after purchase to make sure I was satisfied. More

by asclem512
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramsdell, Shawnee Wandless
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Mar 26, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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