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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

Overview
Employees
Reviews
Vehicles
4.7
2,876 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,876 reviews

January 27, 2024

Great experience overall. Met with the manager and sales rep and both were great! Made you feel like family from the moment you walked in the door. More

by Deleerich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawney , Victor Mariens
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Jan 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Congrats on your new vehicle! We look forward to continuing to serve you in the future!

January 24, 2024

Extremely poor communicators, must know what you are doing step by step and advocate for yourself otherwise you will be lost in the process. Manager and finance gentlemen both left within a week of my More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittany Dunn
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Jan 28, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 21, 2024

This is a great dealership - great deals and nice sales people. Highly recommend them to all More

by Thanks for great experience
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Steve Egeland, Leo Clarance, Brittany Dunn
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Jan 22, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as one of our valued customers for many more years to come!

January 19, 2024

Victor was good to work with and responsive. Took a few iterations, a fair bit of time and frustration to actually complete the sale , get the vehicle registered and paper work complete then sho More

by usa0
Recommend Dealer
Yes
Employees Worked With
Victor Mariens
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Jan 21, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

The dealer was very responsive to my needs. Stephen went out of his way to give (3) car facts pricing to give my insurance company. It wasn’t easy but I got price for my 2019 Jeep Compass. More

by stephenprevost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Mariens
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Jan 18, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Stephen, and it's great to hear about your excellent experience here at Colonial Chrysler Jeep Dodge RAM.

January 15, 2024

Victor was great to work with. There was no pressure. I got a fair deal on my trade and I was able to leave with my 2023 Jeep Grand Cherokee Overland the same day. More

by jtedesc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni, Victor Mariens
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Jan 16, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

It's great to hear that Victor was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chrysler Jeep Dodge RAM!

January 12, 2024

Very good service indeed. They delivered my new ride to my home and picked up my trade! More

by TABBAMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Mariens
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Jan 14, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 10, 2024

Experience was less than acceptable. Salesman was inexperienced and manager tried to low ball my trade in. More

by castrodave
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
David Worth
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Jan 13, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 08, 2024

Once again I got excellent service--problem was taken care of within an hour even though I didn't have a service appointment--awesome! More

by Dupliform1
Recommend Dealer
Yes
Employees Worked With
Victor Mariens
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Jan 08, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chrysler Jeep Dodge RAM!

January 08, 2024

I am extremely pleased with the prompt response from the dealership when I called about the unusual sound in my vehicle. They scheduled an appointment swiftly, efficiently fixed the issue, and provided a re More

by MariaH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gourley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Batthy , Steve Egeland, Leo Clarance, Keith Ianachino, Victor Mariens, Chris Christenson
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Jan 09, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Maria, Thanks for sharing about your experience with Colonial Chrysler Jeep Dodge RAM. We appreciate your business and hope to see you again soon!

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