Colonial Chrysler Jeep Dodge RAM

My correspondence back and forth with the dealership ahead of my appointment was a bit confusing. The person who I was originally talking to was apparently too busy, so someone else said she was steppi ahead of my appointment was a bit confusing. The person who I was originally talking to was apparently too busy, so someone else said she was stepping in to help me out when I was planning on trading in my lease. I set up an appointment with person #2, even confirming the day before via text. Upon arrival, not one employee greeted us at first while we wandered around looking for the front desk (which was way off to the left and unmarked) even though at least 4 employees made eye contact with me. I was told the person I had an appointment with had left for another appointment. She texted me the day before to confirm, so that was confusing. A heads up would have been great. In the end Jerrell helped me out with all of my questions and I test drove a new Jeep. He was wonderful and super helpful. He’s the only reason I am giving the rating I am. The sales team doing the initial communications need to better communicate for a more satisfactory customer experience. More

Very helpful and attentive in all they do. Would recommend them to anyone looking for a new or used car Would recommend them to anyone looking for a new or used car More

From the time I walked into the Colonial Chrysler Dodge in Hudson, Massachusetts to purchase a pre-owned Tesla Model 3, I was treated with great care by the sales staff. As a repeat customer, I was welcome in Hudson, Massachusetts to purchase a pre-owned Tesla Model 3, I was treated with great care by the sales staff. As a repeat customer, I was welcomed and treated like a VIP by the sales staff and manager. They explained in great detail, the features of every Tesla Model 3 that were available for sale.. After picking my choice among the Model 3, I was pleased by the final cost of the car. This is the second time that I have bought a vehicle from Colonial Dodge.. They also assisted me in finding a bank to finance my car loan. This is the best place to buy a vehicle in Massachusetts. I highly recommend Colonial Chrysler Jeep Dodge Ram in Hudson because their vehicles are reasonably priced. More

This is our 27th vehicle from Eddie and Leo and we will be back for the 28th amazing service Eddie it's always a pleasure working with you and Leo ty guys be back for the 28th amazing service Eddie it's always a pleasure working with you and Leo ty guys More

My experience at this dealership was excellent. We felt no pressure to buy and the process was fair. We felt no pressure to buy and the process was fair. More

Very helpful and willing to accommodate my needs. Eddie Nolasco Mike Ballos and Steve the sales mgr.all helped find me what I needed in a vehicle. Eddie Nolasco Mike Ballos and Steve the sales mgr.all helped find me what I needed in a vehicle. More

Dealership is great. Everyone, especially Anthony went above and beyond and made buying a car a really good experience. He was friendly and took time out to explain eve Everyone, especially Anthony went above and beyond and made buying a car a really good experience. He was friendly and took time out to explain everything to me, sometimes multiple times.. probably the best car buying experience I've ever had. More

We were pleasantly surprised by the no pressure attitude. Sales associate Jerell and Manager Steve went out of their way during our experience at the dealership. Moving vehicles to the front lot ready to tes Sales associate Jerell and Manager Steve went out of their way during our experience at the dealership. Moving vehicles to the front lot ready to test drive was a nice touch along with Jerell working on his day off to complete paperwork and provide a detailed explanation of the technical features of the new vehicle. Steve arranged a pick -up ride to the dealership by another employee, Andres. Everyone was conscientious and represented Colonial correctly. More

Anthony was great to works with. Super helpful and knowledgeable. Great experience buying my new Jeep. Super helpful and knowledgeable. Great experience buying my new Jeep. More

Eddie was absolutely fantastic and made the process so easy . he made sure i got everything i wanted and more ! thank you so much to everyone at colonial for all their help and the excellent service ! easy . he made sure i got everything i wanted and more ! thank you so much to everyone at colonial for all their help and the excellent service ! More