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Colonial Ford of Marlboro
Marlboro, MA
1,316 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,316 reviews
August 28, 2023
Great service! Flawless, from booking the appointment, to picking up my truck after. Phil was amazing! He got me a ride to work with Lyft and had me picked up when Flawless, from booking the appointment, to picking up my truck after. Phil was amazing! He got me a ride to work with Lyft and had me picked up when the vehicle was finished. These guys fixed a problem that Gervis Ford couldn't figure out a few years back involving the 4 X 4 actuation. Thank you. Kevin More
by bates_kevin1972
Verified Customer
August 25, 2023
Had a pleasant experience all-around! The problem with our E150 van was undetected at another shop but quickly diagnosed by the Colonial service department. Thanks to everyone involved. The problem with our E150 van was undetected at another shop but quickly diagnosed by the Colonial service department. Thanks to everyone involved. More
by Bleroyer
August 24, 2023
Most painless auto purchase experience ever. Very very happy with my new Bronco . Thanks to Paula and Marc !! Very very happy with my new Bronco . Thanks to Paula and Marc !! More
by meg91sage95
August 24, 2023
Excellent service by both Bob and Jennifer. Would definitely recommend to others, and will use Colonial Ford for my next car purchase. Would definitely recommend to others, and will use Colonial Ford for my next car purchase. More
by OOCHINA30
August 24, 2023
Great service! My routine service (oil and tires) plus A/C recharge plus camera recall reprogramming was handled in a timely and professional manner. My routine service (oil and tires) plus A/C recharge plus camera recall reprogramming was handled in a timely and professional manner. More
by je.mason
August 23, 2023
Very happy with Phil taking care of my F150! Phil updated me and found a recall I didn’t know about, thrilled he took care of it. Phil updated me and found a recall I didn’t know about, thrilled he took care of it. More
by BILLSULLIVANHUDSONMA
Employees Worked With
August 22, 2023
I thought I had a bigger problem than I ended up having. So that's good. So that's good. More
by S.R.NELSON
August 22, 2023
I came to them for 4 issues with my car. 2 of them they fixed. My drivers seat (which first, they ordered the wrong side and then after that, they needed another part for it, so, I had a r 2 of them they fixed. My drivers seat (which first, they ordered the wrong side and then after that, they needed another part for it, so, I had a rental for over a week and a half) and A wheel bearing, which they fixed. The other issue, was an irritating noise inside the cabin, from the dash area, which first, they say, there was no noise after a test drive. Second time, I brought it back, they said, the noise is coming from a semi loose rear view mirror casing (which may be a tiny noise, in the cabin, but, not all the noise) but, the other noise which is more irritating, is now louder than ever, after the wheel bearing was fixed. I am not sure, if that has anything to do with it. The wheel bearing noise was gone, but, shortly after, I was driving, a week or so, the noises in the cabin, became, even louder, so... I decided to take it to my local mechanic, which they won't look at until next week. They do have friendly and kind staff, for the record. Lastly, my other issue, that wasn't fixed is, when I put on my lights at night, the dash lights go dim, I told them this, they say this normal, although some times at night with the headlights on, and it is very dark outside, the dash board lights are bright as normal, and then, while driving, or I hit a bump, while driving, they go very dim. I did have an electrical problem in the past, that turned on my check engine light, which they fixed. But, after that, I think, this is when my headlights, started, usually going dim, when I am driving at night. So, I am not sure, what is up with the head lights at night? More
by DELTORODESIGNS
August 19, 2023
Always great service. Very accommodating. Nice waiting room. Would definitely recommend this service department to anyone. Very accommodating. Nice waiting room. Would definitely recommend this service department to anyone. More
by MYKER04
Employees Worked With
Other Employees :
Ryan Ackerman
