Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Marlboro
Marlboro, MA
1,318 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,318 reviews
March 29, 2022
Service was fast, friendly and as they promised. Will return to the clean and organized dealership and service center because they are attentive. Thank you Colonial Ford of Marlborough. Will return to the clean and organized dealership and service center because they are attentive. Thank you Colonial Ford of Marlborough. More
by d.lashmit
Verified CustomerEmployees Worked With
Jennifer, Stephen Hughes
March 29, 2022
Best purchasing experience I have ever experienced! Everyone was welcoming and helpful. Highly recommend to anyone looking for a new or used vehicle! Everyone was welcoming and helpful. Highly recommend to anyone looking for a new or used vehicle! More
by judi.mclaughlin75
March 28, 2022
This was my 2nd visit to Colonial Ford of Marlboro. Everything went very well. Staff was very friendly, work done in reasonable time. I am very pleased and will definitely use them in the future. Everything went very well. Staff was very friendly, work done in reasonable time. I am very pleased and will definitely use them in the future. More
by JKH3CATS
Employees Worked With
R Chandler
March 28, 2022
Excellent Service Very Nice Staff Extremely Fast! ! Thank You to everyone that helped me Well Done ! Thank You to everyone that helped me Well Done More
by Daniel
Employees Worked With
March 26, 2022
Bob as always has provided an excellent customer service! We have been doing business with him for a while and have nothing but good things to Say! We have been doing business with him for a while and have nothing but good things to Say! More
by MASSAUTOEXCHANGE
Employees Worked With
Bob
March 26, 2022
Excellent customer service. From beginning to end they were excellent in all services. Car runs great! From beginning to end they were excellent in all services. Car runs great! More
by MACINTYRELINDA
Employees Worked With
Can only remember Jennifer I believe her name was that helped me when I picked up the car but would have liked to acknowledge the girl I started with also. Both excellent!
March 23, 2022
Friendly Sales Staff, and Excellent Service department. Everyone from Finance to sales and service are always timely and organized! Everyone from Finance to sales and service are always timely and organized! More
by randy_place
March 22, 2022
Colonial has been very accommodating with our car issues. Their work is excellent to eliminate any future issues. We have built a trusting relationship with Colonial to maintain my family’s cars. It is i Their work is excellent to eliminate any future issues. We have built a trusting relationship with Colonial to maintain my family’s cars. It is important that we have working cars for work, school, and the safety of my family. More
by TSPATARO84
March 21, 2022
Friendly staff, clean environment, quick and easy process. I had an issue with the alignment after purchasing the vehicle and it was taken care of, no questions asked. process. I had an issue with the alignment after purchasing the vehicle and it was taken care of, no questions asked. More
by jordanleblanc0794
Employees Worked With
Robert Pemberton
