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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,316 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,316 reviews

November 22, 2021

Very helpful and informative. The staff gave me detailed information of the repairs that were made. More

by ehulbig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pemberton
Nov 22, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and appreciate your business!

Nov 23, 2021 -

Colonial Ford of Marlboro responded

Thank you so much for your business, glad to see you are happy

November 22, 2021

Very professional and customer friendly. I didn't have Very professional and customer friendly. I didn't have to wait long . Good reliable service . More

by TORRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Colonial Ford of Marlboro responded

always good to hear we appreciate your business.

November 21, 2021

Great service great people good price safe working area great communication good environment I de More

by kenysand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 18, 2021

Great a pond quick service. My appointment was on time and service was prompt. I am very pleased. More

by gjhalliday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Colonial Ford of Marlboro responded

So glad to hear, and Thank You for your business.

November 18, 2021

Always customer centered and friendly ! Makes the service experience Great even though the problems that you and they are dealing with originate with the quality of Ford Motor Company More

by Fleetbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Kallenberg,Bob Chandler
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 17, 2021

Prompt service the got the vehicle in quickly and repaired the prombel that day and had it right back to me More

by CPREHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Chandler (Service)
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 17, 2021

Bob is the best second to none, definitely raises the bar of customer service expectation and efficiency. 20+ years a ford customer (despite not always having the best experience... 2008 F350 diesel anyone?) More

by alexanderbrz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 17, 2021

Had my Explorer serviced and small damage was done to my fender gaurd. Bob Chandler the Service Director was easy to approach and very understanding. I was able to get a replacement fender guard the next da More

by SCOBB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Chandler
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 15, 2021

Fast, Professional service, priced fairly. What else can you ask for. Bob Chandler in service was very helpful. More

by PHILLKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Chandler 5 stars.
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 13, 2021

They did an amazing job, quick and efficient with no problems and great communication with me More

by mboland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 13, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and than you for your business!

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