Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Marlboro
Marlboro, MA
1,333 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,333 reviews
July 16, 2021
Bought a car, Sales was very helpful..Then ran into issues with the car and service wasn’t helpful. When the general manager heard what was going on, he jumped right in and made my experience so wonder issues with the car and service wasn’t helpful. When the general manager heard what was going on, he jumped right in and made my experience so wonderful. More
by blt1113
Verified Customer
July 16, 2021
Convenient, fast, and courteous service on our two Fords, both of which were bought at this dealership. Dropped the first off the night before for an oil change and picked it up the following morning while both of which were bought at this dealership. Dropped the first off the night before for an oil change and picked it up the following morning while leaving the the second car for free recall service while my wife and I went out for a leisurely late breakfast. Received a call that additional brake service was needed, which I approved. Finished breakfast and picked up the second car to head home. Used coupons to reduce the price, making the service even with their quick change competitors and even more convenient (no waiting at all). More
by ronbut2001
Employees Worked With
Mike Noe
July 09, 2021
Steve is a great salesperson. No pressure, knowledgeable, and effective. I have become a Colonial client, based on Steve meeting my needs in tough times. Rich Helle and effective. I have become a Colonial client, based on Steve meeting my needs in tough times. Rich Helle More
by rhelle
Employees Worked With
Stephen Hughes
July 05, 2021
Pro - team was friendly and knowledgeable. I feel that I made a fair deal. Fees seemed reasonable. Con - Disappointed that I did not get a second key Fob. Damaged steering wheel should have been fixed. made a fair deal. Fees seemed reasonable. Con - Disappointed that I did not get a second key Fob. Damaged steering wheel should have been fixed. More
by Dmfclassic
July 01, 2021
This place is the best ever They treat everyone the This place is the best ever They treat everyone the right way never a problem I have had service and bought many cars/ trucks here these guys are This place is the best ever They treat everyone the right way never a problem I have had service and bought many cars/ trucks here these guys are the best More
by fboy4567
June 30, 2021
I looked over truck on a Sunday, dealership was closed, i called and left a message stating i was interested and SOLD. I was surprised to have gotten a phone call back from Moises Lima before i left the lot. called and left a message stating i was interested and SOLD. I was surprised to have gotten a phone call back from Moises Lima before i left the lot. Was impressed with that on a Sunday. Painlessly taking deposit over the phone to hold the truck on Monday. Finance guy Brendan was great! More
by rkg26
June 30, 2021
Great customer service from Stephen Hughes - whereas every other dealership offered the minimum level of help and service, Stephen was helpful and responsive. Silvio Ruisi made the closing process si every other dealership offered the minimum level of help and service, Stephen was helpful and responsive. Silvio Ruisi made the closing process simple and efficient. More
by adhoughton
June 25, 2021
attentive, fast, kind, sympathy, good at service, helpful, good location, helpful, good location, More
by aline4
Employees Worked With
June 25, 2021
Bob Chandler is wonderful to work with, he is the reason we stay with Ford. Service department is equally as important as the sales department. we stay with Ford. Service department is equally as important as the sales department. More
by Ford customer
Employees Worked With
Bob Chandler
