Back

Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
732 Reviews

732 Reviews of Colonial Ford of Marlboro - Service Center

Sort by
April 14, 2025

Service was excellent. Customer service was top rate. Follow up impressive. Will use again in the future. More

by gjrfreelance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Excellent service I buy two cars there they always work with you to you found what you really wants More

by glisellepereira1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Bhatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

The people here are so nice. They fixed my recall issues . The best part was it was covered and free. More

by sch91075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Although the service was a basic oil change,I was impressed by how easy scheduling atime to bring the vehicle in was. I asked for a tire assessment and received great assistance along with info on wh More

by LAMDPE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

All good - easy transaction, quick service, friendly folks. It was for a recall - this should reach the word limit. More

by mas531113212
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Great service! I called Sue at Colonial Ford with an emergency headlight issue and she asked me to come in immediately. Headlight was fixed in about an hour. Than More

by Dan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Always pleasant to deal with . Always able to fine the right time that is concevient to service my explorers over the last decade More

by Fleetbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great service and great people. Always friendly and attentive to our needs. Knowlege and experienced. More

by rchand1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

My Modem malfunctioned (again) maybe due to a low battery (?). The WiFi hotspot want working and there was also no communication with my Ford app on my iPhone nor with the Ford dealerships computers. The mec More

by Doc Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys that did all the work on my truck were great!
March 26, 2025

Good customer service, good communication skills, management step in to solve simple issues, selling skills where More

by COLONTREX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
1.0
This rating includes all reviews, with more weight given to recent reviews.
2
...