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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
608 Reviews

608 Reviews of Colonial Ford of Marlboro - Service Center

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April 10, 2024

I had my windshield wipers replaced along with a few other items serviced. The wiper arms were installed incorrectly. The driver side hits the pillar and the passenger side sits 6" above inspection stic More

by mororke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

Phil has been very accommodating, pleasant and helpful. He explained my needed repairs very clearly. More

by vail01752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Great service, we had a nail in the rear passenger tire and Sue was able to get us in right away to repair it. Great service. More

by tejoyce1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Excellent service! This is my second time visiting the shop and their knowledge and service is top notch. More

by Eli.medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Suzanne, Phil and Bob were very accommodating during my 2 recent repair experiences. The Lyft service provided was very much appreciated. More

by vail01752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Whenever my car needs service Colonial Ford is the only service center I will bring it to. Colonial Ford can always be depended on to provide excellent service, More

by joeeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Jennifer was super-friendly and I am very appreciative - she checked in my vehicle for service and pointed me to the lounge and free coffee. The technician came out and talked to me in the lounge about my More

by 2010 Transit Connect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Jennifer was super-friendly and I am very appreciative - she checked in my vehicle for service and pointed me to the lounge and free coffee. The technician came out and talked to me in the lounge about my More

by 2010 Transit Connect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician was awesome and came to the lounge and discussed the issue and recommended repair with me!
March 26, 2024

Great service customer and excellent service department manager Bob. I give him a five star. He took care of my car and made sure everything went well. I just want to thank Bob for the Excellent Service a More

by Abeckford45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Quick, easy, and simple really not much else to say about it, it was an oil change, had my f150 back in maybe a half hour More

by s.kimball60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.