Colonial Ford of Plymouth

beware bought a 2009 flex,,nothing but issues, told it was a pre own certified ford, found out not in system as such, told I had a 30 day warranty, I had b bought a 2009 flex,,nothing but issues, told it was a pre own certified ford, found out not in system as such, told I had a 30 day warranty, I had brakes issues, tie rod issues and rear differential issues all within 36 days of purchase, dell is rude, intimidating and a bully, this dealership did not stand behind this car at all, when dell told me " you drove it off the lot fine", I knew something was up, i had a lemon, and colonial ford wanted to wash their hands of it and me, i couldn't believe they just slapped a sticker on it and sent me on my way, had it checked out with jannell ford in hanover, and found out the lemon has had extensive body work as well, when i called and asked to talk to person in charge cuz i had a complaint,,i had to go thru 5 people and still didn't get the proper person, i called back and asked to talk to the owner i got sean McCarthy the general mgr, so he said, i am out $1200 for repairs made in 36 days after purchase, they may seem like they care about the customer, but really don't, don't go there, your life is more important, go to jannell ford in hanover,,, More

Exceptional service! I was extremely pleased with the "no pressure" attitude from Art Guerin. We have bought another vehicle from Colonial Ford and have been extremely pl I was extremely pleased with the "no pressure" attitude from Art Guerin. We have bought another vehicle from Colonial Ford and have been extremely pleased with its performance. I had researched the car I wanted online so when I told him about it and what I was looking for Art said yes the car was still available. I made an appointment to see it and he had it clean and ready when I got there. Art and I took a took a test drive, came to a mutual agreement on the price and started the paperwork! Quick and easy! It is always a true pleasure to deal with Art and Shane. More

Most Fun I ever Had Buying A Car My wife and I stopped in just to ask some questions. We thought we weren't ready to trade yet. Two days later we had a new car. Simple questions. Quic My wife and I stopped in just to ask some questions. We thought we weren't ready to trade yet. Two days later we had a new car. Simple questions. Quick answers. Even faster action. I think you can call that excellent service. A special thank you to Art Guertin our salesman, a real pro at car sales; experienced, knowledgeable, professional, able to jump through hoops to help us find what we were looking for. More

Great experience The Colonial Ford team made it easy to purchase our car. John Collas was very knowledgeable & informative of the vehicle. Frank Feeney provided an e The Colonial Ford team made it easy to purchase our car. John Collas was very knowledgeable & informative of the vehicle. Frank Feeney provided an efficient and simple finance transaction. Overall, my husband and I are very pleased that we visited Colonial Ford. More

Great Service! I have dealt with many dealerships before for service, and by far, Colonial Ford is the best! They are truthful and helpful and it is very appreciate I have dealt with many dealerships before for service, and by far, Colonial Ford is the best! They are truthful and helpful and it is very appreciated! I would recommend them to anyone! I really appreciated the customer service from Anthony as well! More

Kudos To Colonial Ford! Colonial Ford of Plymouth has professional, courteous, experienced, and knowledgable staff. After a year of looking, we found what we were looking f Colonial Ford of Plymouth has professional, courteous, experienced, and knowledgable staff. After a year of looking, we found what we were looking for at Colonial. We were met by friendly staff members. Our salesman, John Collas, was knowledgable and experienced in every aspect of the purchase. He bent over backwards to make this an enjoyable experience from start to finish. We took a test drive with John and he showed us all that we needed to know about our new truck. John rocks!! Our experience with Frank Feeney was just as pleasant. Very friendly, experienced and professional. I would recommend Colonial Ford of Plymouth to anyone who is looking for a new or used car. More

From zero to hero My Ford Mustang had a gas tank fill problem. After picking it up following a call that it was ready, I found the problem still occurring. Anthony Cri My Ford Mustang had a gas tank fill problem. After picking it up following a call that it was ready, I found the problem still occurring. Anthony Cristiani, my service manager, promised it would be fixed. Mike Recupero fixed it and it was perfect. It took awhile to solve the problem, but it was AOK when I picked it up. Problem solved and a big thank you to the team. More

great customer service Service is excellent. Service was up front with me and made sure everything was perfect before having me pickup my vehivle. Road tests were done befor Service is excellent. Service was up front with me and made sure everything was perfect before having me pickup my vehivle. Road tests were done before handing my car back to me which shows me that they are professionals making sure the vehicle is working as it should. Also shows how important they feel about customer safety. More

Excellent Service I had a very good experience with everyone that helped me with the purchase of my 2015 Ford Fusion. The staff was very friendly and knowledgeable. I I had a very good experience with everyone that helped me with the purchase of my 2015 Ford Fusion. The staff was very friendly and knowledgeable. I would highly recommend purchasing your next vehicle at Colonial Ford in Plymouth! John is the Man! More

Best car buying experience I've ever had! We were extremely pleased with the "no pressure" sales pitch from Art Guerin. We had researched the truck we wanted online so when we told him about i We were extremely pleased with the "no pressure" sales pitch from Art Guerin. We had researched the truck we wanted online so when we told him about it, he took us right to it, got it our so we could take a test drive, and started the paperwork! Quick and easy!. It was truly a pleasure to deal with him and Shane Conroy. They were both very personable and easy to talk to... every car buying experience should be that great! More