Colonial Ford of Plymouth

I finally found a service center I can trust! I I finally found a service center I can trust! I purchsed a used Focus a few months ago, knowing that some work needed to get done. When I took it I finally found a service center I can trust! I purchsed a used Focus a few months ago, knowing that some work needed to get done. When I took it to a local mechanic for diagnostics, the list of work that they claimed my car needed was lenghty, and something just didn't seem right. I decided to take it to an authorized Ford dealer (Colonial) to get a second opinion. I didn't tell Colonial what the local guy said.. Long story short, my local mechanic was full of crap and trying to take me, my car, and my checkbook for a ride. Some basic work was done on my car and with the money these guys saved me, I was able to apply it to some additional service (on my brakes) that one of the managers (Joe i think?) suggested, but didn't pressure me into. When I picked the car up, the mechanic and the manager kinda gave me a timeline of other things that I should consider for the future. Again, with no pressure. These guys now have a permanent customer. I am an ESL college student with lots of friends (who drive used cars) that simply can't afford bull**** diagnostics. Moving forward, If anyone asks "do you know any mechanics I can trust?", Colonial Ford will be my response. I am so glad i trusted my gut instinct! Side note: They're all really friendly.. and easy on the eyes. More

Good group of people here. My truck is in and out of this place in a timely manor for regular service. If I decide to not stay with Ford, I would continue to come here for oil, brakes, trans, tires... e this place in a timely manor for regular service. If I decide to not stay with Ford, I would continue to come here for oil, brakes, trans, tires... etc. I just wish there was a better discount for loyal customers like myself, or a line of credit for when times are tough. overall good people that you can count on to get the job done on time, and done correctly. ***I should get a free oil change for this review, it took forever with the whole email thing and account stuff. send a coupon to my email. thanks. More

I have a money pit of a Chrysler that my husband insists on keeping until the kids are done beating the crap out of it. I like that they schedule oil changes for me, since my husband is always "too busy" t on keeping until the kids are done beating the crap out of it. I like that they schedule oil changes for me, since my husband is always "too busy" to check it. i'm glad I have colonial nearby. Joe spends the extra time with me to explain things. More

Great experience...again! Chris Crowell is terrific and a pleasure to work with! This is my 2nd sale with Chris and I will keep coming back. Dell, Shane and Joe in service - gr Chris Crowell is terrific and a pleasure to work with! This is my 2nd sale with Chris and I will keep coming back. Dell, Shane and Joe in service - great people! Very happy colonial ford customer :) More

Great service... Very personable Art and Dell were very accommodating and they made sure that we were extremely happy with our purchase. The entire process was painless and they were Art and Dell were very accommodating and they made sure that we were extremely happy with our purchase. The entire process was painless and they were extremely professional. I would recommend this dealer to anyone looking to be treated well. More

My husband and I are enjoying our new Ford Escape and are completely satisfied with our experience with Colonial Ford. Not only did Del and Art take care of the mountain of paperwork but Art personally deli completely satisfied with our experience with Colonial Ford. Not only did Del and Art take care of the mountain of paperwork but Art personally delivered the car to our home and downloaded all the electronic gadgetry. He also patiently went over all the instructions and also stated he would continue to assist us with any questions we would have regarding them. I would recommend Colonial Ford to anyone and in fact after driving our car, my son-in-law is interested in possibly purchasing one and naturally I would tell him to go to Art. Thanks again, Colonial Ford and Art and Del, for making purchasing a new car so easy and painless. More

New Truck I visited Colonial Ford for a new truck and was greeted at the door by a very friendly Art Guertin. I told Art what I wanted and he found exactly wha I visited Colonial Ford for a new truck and was greeted at the door by a very friendly Art Guertin. I told Art what I wanted and he found exactly what I was looking for. He explained various options to me and let me make a decision. Dell figured out price options for me and then Frank figured out the financing. I was very happy with how fast everything went and how I ended up with the product I wanted, the price I wanted and the financing I wanted. I had a great experience and most important I would go back for service as well a new truck when i need one. More

I highly recommend Colonial Ford for both sales and service. The staff have always been courteous, friendly, and professional. All work has been done right the first time. It's far and away the best de service. The staff have always been courteous, friendly, and professional. All work has been done right the first time. It's far and away the best dealership I have ever done business with. More

I highly recommend this dealership to anybody who wants an easy going and fair experience buying a car. "Fair" is not a word used a lot of the time when it comes to car dealerships and I've experienced it an easy going and fair experience buying a car. "Fair" is not a word used a lot of the time when it comes to car dealerships and I've experienced it first hand, but I honestly felt as though I was given an exceptionally fair price and I had a very good experience working with them . I didn't feel as though I was being ripped off in anyway, I was very comfortable with my purchase. It's been hard for me to find the right car to fit in my tight budget, but the car salesman, Jake helped me find the perfect car, that was safe for both my daughter and I. He was not pushy at all,and I felt as though he listened to exactly what I wanted, and really wanted to find me the best deal he could. I also met with the manager, Sean who was very friendly, and basically reassured me about everything Jake had said to me. Which again, made me feel very comfortable buying this car. Also, while doing the finances on the car, Frank was very helpful to me and answered all of the questions that I had about my loan,.And when I said I needed an extra night to sleep on it to make sure I was doing the right thing he was very understanding and not pushy at all. He stated he didn't want me to sign any thing that I wasn't comfortable with, which was reassuring because I could tell he really cared . And lastly, the whole staff at colonial Ford was very friendly., greeting me and my daughter with a smile and asking how we were. I've never been to a car dealership that I have been treated so well at, and felt so comfortable at. I will definitely be a returning customer. More

Excellent service and always friendly staff here at Colonial Ford. Never waiting a long time for anything. I bring both cars here (not fords) and would not go anywhere else! Colonial Ford. Never waiting a long time for anything. I bring both cars here (not fords) and would not go anywhere else! More