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Colonial Ford - Service Center

Plymouth, MA

4.6
1,252 Reviews

1,252 Reviews of Colonial Ford - Service Center

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June 17, 2025

Appointment took longer than expected, waiting area was nice. Service rep not listed cant select and rate Kyle More

by JYOUNG49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Your friends at Colonial Ford
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Very good appointment, was long but got much done: so satisfied with appointment. good team More

by TIMP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

I don’t want to type anything in this box. It makes me want to ditch the survey. More

by CHIRL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Great customer service very knowledgeable and helped with getting the best tires for my vehicle. More

by PREISSFELDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

I was given wonderful treatment from Anthony Cristiani who kept me informed on work being done and the expense. The waiting room was clean and inviting with coffee and snacks. Tables and chairs provided p More

by EBGILMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I had to wait a few days however all three issues were fixed. This was the most important to me. More

by DDELTORTO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bowens
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Work was done before they promised and done right! Would highly recommend. Very competitive prices, no one likes to pay for repairs but at least I have know that it was done right the first time aroun More

by Sorenti Bros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Lundborn
May 30, 2025

Anthony is great to work with. Responsive and knowledgeable - pleasure to work with. Thank you More

by NIMRODCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Took care of everything I needed - prompt, professional. I have all my service at colonial and they never disappoint More

by sunshine1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Sales rep kind and not pushy. Sales manager was reasonable.. General manager follow-up helpful. More

by vedemoranville
Recommend Dealer
Yes
Employees Worked With
Tom Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Colonial Ford of Plymouth responded

Thank you for the positive feedback and welcome to the Colonial Ford of Plymouth family ! Please do not hesitate to call me if there is anything that you need in the future . Ron Almeida General Manager