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Colonial Ford - Service Center

Plymouth, MA

4.6
1,294 Reviews

1,294 Reviews of Colonial Ford - Service Center

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September 02, 2025

We have purchased three new ford f150s from Colonial Ford over the years. We are very pleased with the Sales Department and the Service Department. More

by VSADOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lundborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Osvaldo Powell was great. The customer service level at Colonial Ford is outstanding, every time I go there. I usually wait in the waiting room while my car gets serviced and More

by suetrask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Colonial Ford made my appointment nice and smooth, I was in and out in an hour. I was told one to two hours so I was thrilled when it was ready in an hour, good job !!!! More

by wgmarq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lundborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Joe Oliviera provided an easy and comfortable purchase experience. I've had the same experience each time I have purchased over the last 10 years. More

by RLACEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Tom was great and answered all my questions. I will be back soon for service. More

by sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peabody
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Service was good and it was done in a short time the waiting area is nice More

by TLAGRUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayne Dextradeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garret Ondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Lundborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Peabody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

As always Kyle was great I wish Jacquie recommended a Monday appointment due to ongoing transmission concerns. Upon checking in I learning they have a specialist on Mondays. Please know as a customer I More

by Storm9700
Recommend Dealer
No
Employees Worked With
Kyle Lundborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Colonial Ford of Plymouth responded

Storm - Sorry for the confusion , not sure why you were given that information as we have 7 Technicians that are certified for Transmission diagnosis and repair . I will be sure to use this review as a teaching moment for the Service Team . Thanks Ron Almeida General Manager

August 19, 2025

I have never had a bad service experience at Colonial Ford. The people are friendly and capable. More

by rayzmom90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Colonial Ford of Plymouth responded

Glad to hear we are meeting the level of Service We Strive For At Every Opportunity ! Ron Almeida General Manager

August 19, 2025

Booking was very easy and I got my appointment the next day. Osvaldo Powell Was extremely helpful and professional. Repair was done on time. More

by fish182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Colonial Ford of Plymouth responded

Thank You- for the positive feedback ! Ron Almeida General Manager

August 16, 2025

Very easy to get a scheduled appointment friendly people at the service desk work has been very fast and well More

by RICHROUNDS124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Colonial Ford of Plymouth responded

Rich This makes the hard work rewarding especially when we meet and exceed the customers expectations ! Ron Almeida General Manager