Jhaki Wholey

From the first contact, Chuck was welcoming, professional, and respectful. He has kept me informed concerning the diagnostics and solution. Most importantly, he was never patronizing. Colonial F professional, and respectful. He has kept me informed concerning the diagnostics and solution. Most importantly, he was never patronizing. Colonial Ford of Plymouth is now my Ford service center. The repair is not completed yet. Part has been ordered and we’re waiting. So far, I am very happy with my treatment. More

by jkm02571 Verified Customer Verified Customer

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I have nothing but praise for Colonial Ford and their service - Anthony Cristiani was terrific - Very happy and grateful that I can depend on them. service - Anthony Cristiani was terrific - Very happy and grateful that I can depend on them. More

by TILLIE44 Verified Customer Verified Customer

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We received exceptional customer service from Dan and the service department team. They communicated with us through video, text and phone calls, keeping us apprised of their findings with our vehicle. Dan w service department team. They communicated with us through video, text and phone calls, keeping us apprised of their findings with our vehicle. Dan went above and beyond trying to find parts to repair our car. They were professional and thorough in their diagnosis and made a difficult situation less painful by giving us detailed information. We highly recommend this service center! More

by ybartee Verified Customer Verified Customer

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Tremendous service. Professional and efficient work and great communication. Overall excellent job done by all. Professional and efficient work and great communication. Overall excellent job done by all. More

by bc094 Verified Customer Verified Customer

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Pleasant: informative: The service technician showed me a few things on my vehicle that are new. Thank you to the service and sales department few things on my vehicle that are new. Thank you to the service and sales department More

by KIMBERLYCROSBY13 Verified Customer Verified Customer

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The waiting area was really nice. Service was faster than expected. Everyone was very helpful. Service was faster than expected. Everyone was very helpful. More

by joecruza Verified Customer Verified Customer

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My 'go to' Ford dealership! Convenience & friendly staff in service & parts dept. Scheduling service is easy & the work is done in a timely manner. Convenience & friendly staff in service & parts dept. Scheduling service is easy & the work is done in a timely manner. More

by Mike Domingos Verified Customer Verified Customer

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All my service needs were met in a timely fashion. The service writer and the waiting area and my time spent waiting were all exceptional. The service writer and the waiting area and my time spent waiting were all exceptional. More

by peobie Verified Customer Verified Customer

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I scheduled my 2025 Explorer for a works package and a recall. I left the vehicle at 8:15 AM and didn’t hear it was ready to close to 5:30 PM. I was given a ride back to the dealership from home to find o recall. I left the vehicle at 8:15 AM and didn’t hear it was ready to close to 5:30 PM. I was given a ride back to the dealership from home to find out the recall had not been done because the parts were not available until another week. I am disappointed to find this out as it should have been discussed upfront. It was an inconvenience to have our car kept all day for a relatively simple service request. More

by livelyjames99 Verified Customer Verified Customer

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Easy appointment setting, fast service, attentive as well as very quick and friendly staff who work thrre as very quick and friendly staff who work thrre More

by briannoyes19 Verified Customer Verified Customer

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