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Colonial Ford - Service Center

Plymouth, MA

4.6
1,230 Reviews

1,230 Reviews of Colonial Ford - Service Center

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July 12, 2023

Doug in the body shop was excellent ! Danielle in service was also excellent ! Couldn’t be happier More

by TOWNECOUNTRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug in body shop
July 11, 2023

Always a pleasure to get my car serviced. Friendly staff and comfortable waiting area. Constant updates More

by BODELL.EVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Fabio Marini
July 10, 2023

I've never worked with a better dealership. The sales representatives are NICE and KNOWLEDGEABLE and actually CARE. Never plan to go anywhere else. More

by meredithc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto - 5 stars!!
July 10, 2023

Excellent service drove in. Gentleman help me out of the car girl at the desk, very professional and friendly and all this happened the day before the Fourth of July will be ba More

by SANDWICH879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

The dealership offered coffee, waters, and snack while I waited. Very welcoming atmosphere. Will be going back for further service. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

you should be able to leave a 5 star review without having to type out a review. Something to consider. More

by dbscott513
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

That was the most painless purchase of a new car. Terrence was very low key and we felt no pressure to buy a car. We test drove three cars and picked out a very nice Ford Escape. Then getting 0.9% More

by ERIC.NEMES63
Recommend Dealer
Yes
Employees Worked With
Your friends at Colonial Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

No appointment just walked in and was given an accurate wait time . Only an inspection sticker but was treated like it was a major service More

by ROBERTMELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
July 07, 2023

Very personable staff and efficient service. Every appointment has been a pleasure and service fees have been reasonable. More

by rtmurph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith, Brianna Medeiros
July 07, 2023

The service was great from beginning to end , except the next day i got an email (2) total that said i missed my appointment and i need to get another one set up. Yet my CC was charged the amount and my tru More

by rewalsh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
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