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Colonial Ford - Service Center

Plymouth, MA

4.6
1,229 Reviews

1,229 Reviews of Colonial Ford - Service Center

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June 17, 2023

Brianna is very friendly and professional. She demonstrates good knowledge. Colonial gave detailed information before and after about all the work that would be done More

by CLAUDIABACCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
June 17, 2023

Very professional and friendly. Worked quickly to get me in and out but answered all my questions . More

by tcondon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure which service person but nice woman.
June 16, 2023

Absolutely top notch. Customer service was second to none. The entire staff was very professional More

by kcroy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
June 16, 2023

Brianna was great at answering my questions and responding to my calls and concerns. First time at Colonial and I will be returning. More

by macahbc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
June 16, 2023

My truck is safe during service I mean you don’t need to worry about getting scratches or dents they have plenty of room. Thank You More

by KUBELSITZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
June 16, 2023

Brianna was terrific and she also spotted a nail in my tire the the mechanic missed. I guess looking over the tires is a long lost tradition..... Later More

by PAPATRIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
June 15, 2023

Absolutely top notch. Customer service was second to none. They bent over backwards to help me solve my problem. Although i did not buy my truck from them because i was More

by camerons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Fabio Marini
June 15, 2023

Danielle is a gem. She did everything she could to make my wait an enjoyable one. The waiting room is reasonably comfortable with coffee and snacks available. More

by BIGFEATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Overall my experience at this dealership was great, took truck on time, finished on time and kept me updated More

by lfg64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Everyone at this dealership that I encountered was very helpful and courteous. My vehicle was well taken care of. More

by debbieb241
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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