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Colonial Ford - Service Center

Plymouth, MA

4.6
1,229 Reviews

1,229 Reviews of Colonial Ford - Service Center

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May 26, 2023

After my truck was brought back by the tech the service admin person didn't let me know. I saw the truck being pulled in and waited for a while. Then another person got the paperwork so I could pay and g More

by SPBRETON13
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
May 26, 2023

Good work, efficient and courteous. We still have to return for touch-up work, a very small scratch on the paint on the passenger side above the tire. Other than that fine....... More

by MUGGERIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Olivera
May 26, 2023

wicked awesome service department! ! always great to deal with and over the top with knowledge More

by JOEPAGLIARANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Fabio Marini
May 25, 2023

Great communication,,, multiple reminders of appt. In at 8:00 and out by 10:00 as scheduled. Very happy with service provided. More

by williamlydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
May 23, 2023

I received excellent service and follow-up on my Explorer. There was a lot of extra effort put forth to help me be able to leave on my summer trip on time. I am so appreciative of everyone’s efforts More

by lesliesoccer247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Great Service, work was completed same day as promised part was preordered and on site for appointment Service personnel were very pleasant. More

by JCARPENTER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
May 21, 2023

Very CLEAN dealership, VERY nice folks, now people would say the hot coffee, is too hot, I personally, Myself disagree. My vehicle service was swiftly completed. I bring my cars there for services often. More

by Mortgomery420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros
May 20, 2023

very competent staff. Go out of their way to ensure satisfaction. Good quality work also More

by RFGauth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros
May 20, 2023

Extremely disappointed! Schedule an appointment for an oil change only to sit there for hour and a half and they didn’t touch my vehicle. More

by JOHNANDJENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Anthony in service is the best. Always gives a 100 percent to make sure the customer is satisfied! More

by eskrrtrdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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