Colonial Ford

Knowledgeable, engaged but low pressure - Great Experience Just picked up a new Ford Edge Sport and had a fantastic experience. Very knowledgeable sales group, with Kevin Elston and Mark Paladino helping me t Just picked up a new Ford Edge Sport and had a fantastic experience. Very knowledgeable sales group, with Kevin Elston and Mark Paladino helping me through the process. Selecting the right car was the hardest part. We test drove a number of cars and their inventory allows you to see almost any choice you can imagine. Once selected, their experience and professionalism made the process simple. Easiest car buying experience ever. Everyone on the floor was ready to assist if asked. I could not be happier with my purchase from Colonial Ford. More

Kevin Elston did a great job. I just picked up my Ford Fiesta and I am very pleased with the way Kevin handled the transaction. The car is just what I wanted and I'm really enjoyin I just picked up my Ford Fiesta and I am very pleased with the way Kevin handled the transaction. The car is just what I wanted and I'm really enjoying driving it. Kevin was helpful and knew his business. I would recommend him to any friend who was car shopping. More

2 Escapes are better than one we just purchased our second previously owned Escape from Colonial. Everything went so smoothly. Our salesman Tom Spegnolo is a great guy. No high pre we just purchased our second previously owned Escape from Colonial. Everything went so smoothly. Our salesman Tom Spegnolo is a great guy. No high pressure sells and he found us exactly what we were looking for at a great price. More

Excellent Customer Service, Very Good Deal, Fine Automobile We had no plans or budget to purchase a vehicle this year until the transmission of our old and dependable Ford Explorer suddenly gave out and it made We had no plans or budget to purchase a vehicle this year until the transmission of our old and dependable Ford Explorer suddenly gave out and it made sense to invest that substantial repair money into a certified pre-owned vehicle. We were very pleased with the 2 Ford Explorers we owned in the past and found a few pre-owned Escapes of interest on the Colonial Ford website. My wife and I set up a meeting with Mark Paladino who we knew from purchasing and servicing vehicles from his former dealership in the past and explained our interests. He set us up with Tom Spegnolo who could not have been more friendly and thorough in having us test drive a couple of different vehicles and providing a detailed explanation of the various features while showing remarkable patience in listening and answering all of our questions. In the end, Mark guided us to the vehicle that had the best history of those we were interested in and was able to help us with the price which closed the deal. My wife and I discussed how the experience we just had was more like dealing with family rather than having a difficult time dealing with car salesmen. We are very pleased with the Escape we now own and with the ease and very pleasant experience with the entire process from beginning to end. I would recommend dealing with Colonial in general and with Mark and Tom specifically to anyone in the marked for a vehicle. Gentlemen, thank you both! Ray and Joy Tricarico More

Thank you Tom, Thank you so much for making my buying experience smooth and painless. Your patience was greatly appreciated. Jason made the financing easy an Tom, Thank you so much for making my buying experience smooth and painless. Your patience was greatly appreciated. Jason made the financing easy and quick. Thank you both so much. Sincerely, Carolynda More

Pleasant and Helpful My sales rep was Dave McQueen. I went to the store already prepared with the type of car I wanted, not sure if I would buy new or pre-owned certified My sales rep was Dave McQueen. I went to the store already prepared with the type of car I wanted, not sure if I would buy new or pre-owned certified. He was very pleasant, knowledgeable and easy to deal with. He showed the pre-owned that were in stock. I took a test drive, discussed the numbers and went home to think. As I am in process of dealing with colon CA and my concentration powers are not my best, he and the sales mgr. were very patient, suggesting things that might be easier for me which were very helpful. Dave spent a long time education me about the car which has also been very helpful. I would buy a car there again. Thanks, Dave. Sincerely, Alice from Southbury More

Best Car Salesman EVER After hitting a deer last week and pretty much totaling my 2005 Ford Five Hundred (which was purchased at Colonial Ford) we began our search for our n After hitting a deer last week and pretty much totaling my 2005 Ford Five Hundred (which was purchased at Colonial Ford) we began our search for our next car. We were enticed by a local dealership offering a $4,000 trade in despite the condition of the car due to not having much to put down, but ended up leaving due to the poor taste in Employees working there. I received about 15 calls following our visit to their dealership feeling more pressured than ever before. And I must admit, it ALMOST worked... Steve had a totally different approach. He was kind, patient, honest and most importantly easy to work with. We were indecisive and I am sure tested his patience at least once or twice, but not once did he make us feel uncomfortable or uneasy about a big purchase like buying a car... In fact, when we asked for his opinion "as a friend" as we put it, he gave us his... Even though it was the cheaper of the two cars we were looking at. At the end of the day, we ended up buying the more expensive car, with a great deal that he went out of his way to get for us... Thanks to Bob as well. My husband is not easily impressed, but even he said, any time we need to look for a car, we will always start our search at Colonial Ford.. And hope to work with Steve again. More

Dave McQueen was extremly helpful and clear Dave McQueen was extremely helpful and patient with me and my wife. Excellent instruction on vehicle operation upon delivery and we really needed inst Dave McQueen was extremely helpful and patient with me and my wife. Excellent instruction on vehicle operation upon delivery and we really needed instruction as this is the first new car purchased in 10 years - it's like going from a horse & buggy to a starship. This is fourth car purchased from Colonial (three prior Explorers and the new Escape. Financial aspects were excellent and well acceptable. More

Everything I hoped it would be Pat Stavola could not have been more helpful. He made sure I was comfortable throughout the entire process and got me into a car I really liked. Eve Pat Stavola could not have been more helpful. He made sure I was comfortable throughout the entire process and got me into a car I really liked. Even when I drove off the lot with my new car and noticed a mark on the windshield after I made the purchase, Pat went out of his way to fix it that same week. Pat made the entire process from start to finish stress free and I am very pleased with how it all played out. More

Friendly, Helpful and Humble I purchased a brand new white 2016 Ford F-150 Limited Edition pick-up from here. I found them online, they had the exact vehicle I was looking for wi I purchased a brand new white 2016 Ford F-150 Limited Edition pick-up from here. I found them online, they had the exact vehicle I was looking for with all the options I wanted. Not only was the price very competitive in relation to my local dealers on Long Island, but Pat (the Colonial Ford salesman I dealt with) answered all my questions and concerns professionally. He even took my calls on his day off, which was a remarkable to me. Not only had I found the perfect truck, but I had the perfect salesman to go along with it. There were no attitudes, pressure, gimmicks or games. That is what keeps people from remembering you and coming back in the years to come. Since I was an out of state buyer, my plates and registration were mailed express to me as promised. Thank you to Colonial Ford and to Pat, for making this a wonderful experience. More