Colonial Ford

they work hard to correct problems. I just purchased a used (sorry, "pre-owned") 2013 Ford C-max Energi fro Colonial Ford. First, this dealer has the largest selection of vehicles of the I just purchased a used (sorry, "pre-owned") 2013 Ford C-max Energi fro Colonial Ford. First, this dealer has the largest selection of vehicles of the many Ford dealers within 50 miles. They were the only ones with used C-max Energi models, and they had several new 2014 Fusion Energi in addition to 2015 versions of both cars. Tom Spegnolo is very nice and won't try to sell you more car than what is right for you. He was honest, assessed my needs, and made an honest recommendation, when he stood to make a larger commission off of a more expensive car. We encountered a couple of glitches, but they were corrected quickly. First, their website advertised the vehicles as "certified," but then it turned out they weren't officially "certified." They corrected this and sold the car as "certified." Then, when I picked up the car, Tom gave me his car's key instead of the second set of keys to my car. The mechanic also left the charging cord in the workshop. The same afternoon, Tom drove to meet me, after he finished work, to give me the correct key and the charging cord. He didn't make excuses. He just said "sorry," fixed the issue, and went on his way. It would be great if everything were 100% correct from the start, but these guys recognized their mistakes, owned up to them, then quickly corrected them. That's pretty good, too. More

Best car shopping experience ever! I am so glad I discovered this dealership! This was my first time purchasing a car and Pat Stavola made the whole process painless. I had been to othe I am so glad I discovered this dealership! This was my first time purchasing a car and Pat Stavola made the whole process painless. I had been to other dealerships but nothing compares to Colonial Ford. There is no pressure whatsoever. They gave me a great deal on the car I was interested in and my trade-in. I am going to recommend this dealership to all my friends and family! More

My best experience EVER buying a car My sales guy Don Bashak was like buying a car from family. He could not have been any more accommodating and wanted to make sure I was in the right c My sales guy Don Bashak was like buying a car from family. He could not have been any more accommodating and wanted to make sure I was in the right car verse just selling me any car. The owner even came out and greeted himself and also made sure this was the best buying experience . I spent months researching high and low for the best deals on the Internet and it ended up being right in my back yard at this dealer. I would feel comfortable sending my elderly mother in to work with these 2 because it was a genuine experience. I look forward to working with this dealer going forward and I feel confident in saying I will be a repeat customer. I feel I got my dream car at a price that could not be beat. I even got top dollar on my trade. It's going to take awhile for this smile to come off of my face. Thanks for restoring my faith in the car buying experience. More

Excellent Customer Service Recently my wife and I purchased a certified used car from Colonial Ford in Danbury. We worked with one of their salesmen, Tom Sweeney. He could not Recently my wife and I purchased a certified used car from Colonial Ford in Danbury. We worked with one of their salesmen, Tom Sweeney. He could not of been more attentive to our needs: asking the right question, providing many options as well as knowledge to go with it. I will recommend anyone I know to this dealership in the future! Sincerely, Greg J Belansky More

Pain free buying experience. Got me in my new car quick! Next day I was back in the ford I love driving off into the sunset. Worked with me on price and got me the features I wa Got me in my new car quick! Next day I was back in the ford I love driving off into the sunset. Worked with me on price and got me the features I wanted, even helped me get my rental returned. More

Why shop anywhere else? Tom Sweeney and Bill Johnson made our purchase so simple, I know I'll be back for my next car with Colonial Ford!! Top Notch! Tom Sweeney and Bill Johnson made our purchase so simple, I know I'll be back for my next car with Colonial Ford!! Top Notch! More

Going the extra mile. Don Bashak was very friendly and knowledgeable, he knew exactly what I was looking for and helped me find the right truck. It was by far the BEST car Don Bashak was very friendly and knowledgeable, he knew exactly what I was looking for and helped me find the right truck. It was by far the BEST car buying experience I have had to date, and having bought over 12 cars, I would say I have some experience to judge. I tell everyone I know looking for a new ford vehicle to go see Don, and will definitely use him in the future for new truck purchases. Thanks Mat More

Painless! One of the most professional and low pressure salesmen I have ever had the pleasure to deal with. His knowledge of product and commitment to custom One of the most professional and low pressure salesmen I have ever had the pleasure to deal with. His knowledge of product and commitment to customer service surely put him at the highest of standards. More

No pressure here! I drove away a ford fusion today and the people at colonial ford were great! I had shopped around and no other dealer displayed the consideration and I drove away a ford fusion today and the people at colonial ford were great! I had shopped around and no other dealer displayed the consideration and professionalism that these guys did! The whole experience was painless, efficient and highly professional! I would recommend going here first before wasting your time anywhere else! More

Received Excellent Customer Service I had "the best" car buying experience thanks to Don Bashak at Colonial Ford in Danbury, CT. I traveled an hour from my home because they had a Ford I had "the best" car buying experience thanks to Don Bashak at Colonial Ford in Danbury, CT. I traveled an hour from my home because they had a Ford Certified Pre-Owned 2013 Ford Fusion. I had done extensive research and they were able to give me the best deal available and I got a great deal on my trade-in as well. I recommend Don and Colonial Ford for great customer service and a great car for the best price. Thanks Don, I love my new car!!!! More