Colonial Ford

Colonial Ford fixed what another Ford dealer could not fix. I purchased my 2011 F-250 from a Ford dealer in the Watertown area. Within one year there was an electrical problem (air bag light). That dealer had I purchased my 2011 F-250 from a Ford dealer in the Watertown area. Within one year there was an electrical problem (air bag light). That dealer had my truck for three days and could not solve the problem. Ultimately, I gave up on them and put up with additional minor problems they created. Recently I brought the truck to Colonial for 60,000 mile service, front suspension work and, perhaps they could fix that original electrical problem. Mechanic Bobby identified the work believed to be required. Service rep called with explanation of work and price estimate. Solving the electrical problem turned out to be far more complicated than thought. Many additional houres were spent by this talented mechanic. No craftsman likes to repair other peoples' mistakes. However, Bobby solved the problem and I was pleasently surprised that the bill was only what was estimated. I was not charged at all for the many extra hours required to complete the work. Nice! More

Amazing Customer Service! I went to several Ford dealerships in NY. My friend recommended I go to Colonial Ford in Danbury & meet with Tim Barrett. It was the best decision I e I went to several Ford dealerships in NY. My friend recommended I go to Colonial Ford in Danbury & meet with Tim Barrett. It was the best decision I ever made! He worked very hard to get me a car that met all my needs & at the best price possible. Everyone at the dealership was attentive, friendly, professional & they made sure I was taken care of. Today I drove away with a White Escape Titanium. My dream car💜 More

Great service from sales to the closing!!! My husband and I can't say enough about Colonial Subaru. Christer is the most knowledgeable, helpful and friendliest sales rep we ever had buying a ca My husband and I can't say enough about Colonial Subaru. Christer is the most knowledgeable, helpful and friendliest sales rep we ever had buying a car. Christer made the whole process so easy from start to finish. The same can be said about the gentleman who worked out our financing of the car. Unfortunately I forgot his name but he made it all so easy for us and explained everything very well. This is the second Subaru we bought here and both times has been great! We highly recommend this dealer and make sure you ask for CHRISTER :) More

Quality Customer Service Our visit to Colonial Ford was nothing short of great! Kevin was extremely professional and made the process enjoyable from start to finish. In the en Our visit to Colonial Ford was nothing short of great! Kevin was extremely professional and made the process enjoyable from start to finish. In the end we leased a new 2017 Explorer and couldn't be more pleased. Kevin was attentive and willing to work to make the deal happen. By far one of the best experiences at a car dealership! If your in the market for a vehicle visit Kevin at Colonial Ford. More

Steve is Awesome! Never bought a car by myself before, Stephen helped a friend of mine get her car, so he actually came very highly recomended. I thought the whole proc Never bought a car by myself before, Stephen helped a friend of mine get her car, so he actually came very highly recomended. I thought the whole process was very efficient, Stephen gave me all the information I needed about the car I bought, explained the whole process of buying a car, showed me all the features the car has and I just loved how relaxing it was😝. He helped me with my trade in and I was thrilled when I got my new Ford Focus, I Love it.!!! Also, I cant say enough good things about Jason, he explained all the details of my loan, benefits of the different coverage, etc. He is a great help!! I would definitely recomend Stephen and Colonial Ford, to everyone!! More

2017Explorer Everyone was so friendly at Colonial Ford!! Kevin made the car buying process extremely smooth and enjoyable! I would highly recommend Kevin and Colon Everyone was so friendly at Colonial Ford!! Kevin made the car buying process extremely smooth and enjoyable! I would highly recommend Kevin and Colonial Ford!! More

An easy and flawless experience! When I arrived at the dealership Steve came out to greet me, he was knowledgeable about all of the cars I inquired about and was extremely patient wit When I arrived at the dealership Steve came out to greet me, he was knowledgeable about all of the cars I inquired about and was extremely patient with me. He worked with me to find what I wanted at a price I could afford and I left a happy customer!!! More

Colonial Ford's Courteous and Reliable Service All of the staff at Colonial Ford are absolutely spectacular. From the second you step foot onto the showroom until you pull out in a new car they are All of the staff at Colonial Ford are absolutely spectacular. From the second you step foot onto the showroom until you pull out in a new car they are awesome. I would highly recommend purchasing cars from them! More

Kevin is enthusiastic and friendly!! They are knowledgeable and got us a great deal on a car. Friendly staff. Unfortunately paperwork was not properly prepared which caused a snag in gett They are knowledgeable and got us a great deal on a car. Friendly staff. Unfortunately paperwork was not properly prepared which caused a snag in getting the car. A loaner car was provided and the car was delivered to us so we wouldn't have to make a trip back. More

Excellent customer service from start to finish I went into the dealership not knowing what I wanted except that it had to be something that not only looked great but would also be affordable. Steve I went into the dealership not knowing what I wanted except that it had to be something that not only looked great but would also be affordable. Steve was so helpful, he took the time to go over my options and had the patience I needed while trying to make my decision. I drove away with a certified 2016 Fusion. I got the best of both worlds - a great looking car with an affordable payment thanks to the low financing I was able to obtain. A wonderful experience from start to finish! More