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Colonial Hyundai
Downingtown, PA
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions!
The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, Santa Fe, or Palisade, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on, all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,075 reviews
March 04, 2019
Recall James was excellent to work with and to talk with. He spent time telling me what they found and what my choices were. Thank you James was excellent to work with and to talk with. He spent time telling me what they found and what my choices were. Thank you More
by GORDONACTS6
Verified CustomerEmployees Worked With
James Carpenter
March 02, 2019
Stress-free service Arrived for my appointment about 15 minutes early but they took my car in anyway. Check in and sat down in the lounge until it was ready about 45-60 m Arrived for my appointment about 15 minutes early but they took my car in anyway. Check in and sat down in the lounge until it was ready about 45-60 minutes later. Easy and stress-free. More
by C.CAMUSO
Employees Worked With
James Carpenter
March 02, 2019
I've moved on you should too After a year and a half of owning my first Hyundai I have moved on. When I was negotiating the purchase of my Hyundai Santa Fe Sport I stressed how i After a year and a half of owning my first Hyundai I have moved on. When I was negotiating the purchase of my Hyundai Santa Fe Sport I stressed how important the after sale service was to me because I like to properly maintain my vehicles. I also inquired about a loaner program in case I needed to leave my car for a full day of service. The sales team indicated there was a cost to being a part of the loaner program and we negotiated that cost down from their standard rate. The first time I needed a loaner car I was told they did not have any AT ALL to offer their customers. The next time I was told it depended on whether they had any available and that it was best to schedule several weeks in advance. Every time I brought my car in for service there was some kind of recall that needed to be addressed. The last straw for me was when I brought my car in for a simple oil change and when I brought it home it was leaking oil. More
by TD
Employees Worked With
Other Employees :
Brad Triplett, Steve Knickerbocker, J.P. Jones
February 28, 2019
Excellent Service I have been using the service department at Colonial Hyundai, Downingtown for over 10 years and have never had a bad experience. From scheduling th I have been using the service department at Colonial Hyundai, Downingtown for over 10 years and have never had a bad experience. From scheduling the appointment to picking my car up, it is first rate service. They provide 5*+ service. I recommend them all the time. More
by DTHOMAS22
Employees Worked With
James Carpenter
February 28, 2019
2017 Tuscon Service was excellent. I got there on time and they took me right away. Service took less than an hour. Everything checked out and they provided me Service was excellent. I got there on time and they took me right away. Service took less than an hour. Everything checked out and they provided me with recommendations of some other items I needed serviced. More
by Rawlhw
Employees Worked With
February 27, 2019
Engine light on Called Colonial on a Thursday night to check engine light. Had a call back Friday morning at 8:30 saying my car had been checked and signal cleared. Called Colonial on a Thursday night to check engine light. Had a call back Friday morning at 8:30 saying my car had been checked and signal cleared. Thank you! More
by JSRBHIG
Employees Worked With
February 25, 2019
Too long to wait I was happy with most aspects of my service, however I have yet to get my car back at the time I request it. I always drop it off the night before, s I was happy with most aspects of my service, however I have yet to get my car back at the time I request it. I always drop it off the night before, schedule the first appt in the morning, and yet it always takes all day to get whatever service it’s there for completed. It is extremely frustrating. More
by RDANCETEACHER
Employees Worked With
J.P. Jones
February 24, 2019
covenient, simple and easy Valet service is the only way to go. It is convenient, simple and easy. The pick-up and drop-off people are friendly and professional. Valet service is the only way to go. It is convenient, simple and easy. The pick-up and drop-off people are friendly and professional. More
by BONNERT1
Employees Worked With
February 22, 2019
Service Rep I always enjoy working with Donna. She is such a nice person to work with and she is very helpful. I am so happy that she came back. I always enjoy working with Donna. She is such a nice person to work with and she is very helpful. I am so happy that she came back. More
by DHIYA2000
Employees Worked With
February 21, 2019
Great experience Donna was very helpful and a pleasure to deal with. Donna made it very stress free experience. Great employee. I would highly recommend to others. Donna was very helpful and a pleasure to deal with. Donna made it very stress free experience. Great employee. I would highly recommend to others. More
by HIMEY11
