Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Hyundai
Downingtown, PA
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions!
The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, Santa Fe, or Palisade, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on, all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,075 reviews
February 21, 2019
Awesome! Mike the Parts Manager is great! Donna in service is fantastic, It's great when you get professional, knowledgeable, helpful people to assist you dur Mike the Parts Manager is great! Donna in service is fantastic, It's great when you get professional, knowledgeable, helpful people to assist you during a repair. More
by CWAL816
Verified Customer
February 21, 2019
Service and repair Even though they are located an hour and half drive from my place. I still go to them because I can trust and rely on them. Excellent service and very Even though they are located an hour and half drive from my place. I still go to them because I can trust and rely on them. Excellent service and very friendly staff. More
by UDIT19800
Employees Worked With
J.P. Jones
February 21, 2019
2010 Santa Fe 90K and cruisin’ In my case my Santa Fe has served me very well primarily due to being properly maintained by the Colonial service team. This time with 90k miles I exp In my case my Santa Fe has served me very well primarily due to being properly maintained by the Colonial service team. This time with 90k miles I expected many service items. The Colonial team reviewed necessary and optional repairs. More importantly they listened to my plans for the Santa Fe and made sure my choice of required repairs made sense. Great job Service Team including Donna F. Thank you John More
by JHANRAHAN
Employees Worked With
February 19, 2019
Car repairs I was very pleased with the service i received. Everything worked out great. I always love the knowledge and experience my service person has. I will I was very pleased with the service i received. Everything worked out great. I always love the knowledge and experience my service person has. I will continue to go there for all my car needs. More
by LATOYANBUTCHER
Employees Worked With
February 16, 2019
Stay AWAY STAY AWAY! Their deceptive advertising/marketing is borderline fraud. There are many honest dealerships out there, so why would anyone go to colonial STAY AWAY! Their deceptive advertising/marketing is borderline fraud. There are many honest dealerships out there, so why would anyone go to colonial Hyundai of Downingtown? Their marketing is designed to lead you to believe you’ve gotten an excellent deal but when you get into the dealership everything changes for the worse. They said strait to my face, “this marketing is used to lure people in and it was approved by the attorney general.” Even if the approval is true, it must have been barely approved and that does not mean it’s a good idea to use this type of marketing to deceive people. I bet a lot of good, honest people were in the same position I was and I feel really sorry for them. This level of deception is just not right and they have to be a real slime ball of a dealership to mislead people this way. The few people at the dealership I spoke with seemed very snake-like and I would definitely not trust them with a purchase or service. If they are this deceptive and sleazy with their marketing, imagine how they are throughout the rest of their organization. I would expect this type of deceit in a used car lot in south philly, but not at a new Hyundai dealership. Again, I would strongly encourage everyone to NOT step one foot onto the lot of colonial Hyundai of Downingtown. More
by AdamG
Employees Worked With
February 14, 2019
Saturday Afternoon service I received excellent service at a speed faster than expected. The service woman was patient and helpful.She assisted my needs and I am satisfied. I received excellent service at a speed faster than expected. The service woman was patient and helpful.She assisted my needs and I am satisfied. More
by Graff101
Employees Worked With
February 14, 2019
quick and efficent I always find that the employees there are very helpful and courteous. I never have to wait long for an appointment for service nor wait long for the I always find that the employees there are very helpful and courteous. I never have to wait long for an appointment for service nor wait long for the service to be completed. More
by Memom
Employees Worked With
February 12, 2019
Saturday February 9th I was very pleased with the service I received and the courteous customer service rep. Waiting room was very clean and comfortable. Did not have to wa I was very pleased with the service I received and the courteous customer service rep. Waiting room was very clean and comfortable. Did not have to wait too long for my car to be serviced. More
by dottymc06@yahoo.com
Employees Worked With
February 12, 2019
22,500 mile service Helpful provided input in improper actions by another dealer. Let me know what items would need service now and near future. I appreciate that. I reco Helpful provided input in improper actions by another dealer. Let me know what items would need service now and near future. I appreciate that. I recommended the dealer to my friend who has a Hyundai Tucson More
by PSDNLUV
February 12, 2019
Great service Came in for an 75k mile service and was very happy with the service. They gave me a summary report on the vehicle, which was excellent. Came in for an 75k mile service and was very happy with the service. They gave me a summary report on the vehicle, which was excellent. More
by RT
Employees Worked With
James Carpenter
