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Colonial Hyundai
Downingtown, PA
2,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 16, 2017
Excellent Service Our salesman Neil was excellent. He was very informative. Because of him you now have a partner for life. I would definitely recommend this dealership Our salesman Neil was excellent. He was very informative. Because of him you now have a partner for life. I would definitely recommend this dealership to family and friends. More
by mildrknig
Verified CustomerEmployees Worked With
Neil
Helpful November 15, 2017
The nicest people; not the nicest experience My initial buying experience was fantastic. The salesperson Katie Schaffer was very pleasant to do business with and the whole buying process was comp My initial buying experience was fantastic. The salesperson Katie Schaffer was very pleasant to do business with and the whole buying process was completed in a very efficient manner. Katie was able to help me find an affordable deal and a better model than I was expecting to purchase. My problems with the dealership surfaced a week after my purchase. I received a call from their sales manager telling me that they made a mistake and that one of the rebates I got was not compatible with the 0% APR I was approved for. He told me to come in and sign a new contract that would increase my monthly rate and overall charge me over $1,000 more total. I read over my initial contract and then called back threatening to have a lawyer get involved. That did the trick and they called me back telling me that they had taken care of the "mistake". In addition to this, I checked my credit score and found six -- yes, six -- hard credit checks made on the day I purchased my vehicle. I did not give my consent for this, at most I was expecting 2-3 hard checks (one for the dealership, one for the financing company, and possibly an additional bank). I reached out to Colonial Hyundai but it's been a week and I still have not received a reply. More
by dwimbs
Employees Worked With
Katie Schaffer
November 15, 2017
Comments Already owned a previous genesis so turned down salesperson offer to go over the car. Was not signed up for the Genesis connect program and am still w Already owned a previous genesis so turned down salesperson offer to go over the car. Was not signed up for the Genesis connect program and am still waiting. More
by csacchetti
Employees Worked With
Neal Yeagley
November 10, 2017
Made me an offer I could not refuse. Walked in just looking for information and pricing, walked out with a brand new car. Good work Bill Gallagher and Steve. I will recommend Colonial to Walked in just looking for information and pricing, walked out with a brand new car. Good work Bill Gallagher and Steve. I will recommend Colonial to everyone I talk with! More
by grandpadom
Employees Worked With
Bill Galagher Steve ? Sorry, forgot his last name.
November 09, 2017
We love our new Santa Fe!! Thank you so much to Lou Ziegler, the best car salesman!! he was so kind and helpful, I'm picky and he got us exactly what we wanted!! He was a great Thank you so much to Lou Ziegler, the best car salesman!! he was so kind and helpful, I'm picky and he got us exactly what we wanted!! He was a great help showing us all the new things on the new car, and set up our first maintenance appt. too.!! More
by denisesharrer8693
Employees Worked With
Lou Ziegler
November 09, 2017
Great experience I couldn’t be happier with my experience at Colonial Hyundai. Having totaled my previous Hyundai, I needed a new vehicle in a hurry. Walter, Tom, and I couldn’t be happier with my experience at Colonial Hyundai. Having totaled my previous Hyundai, I needed a new vehicle in a hurry. Walter, Tom, and Mike worked with me and made a stressful situation into a positive! More
by pachris1960
Employees Worked With
Tom Cassidy
November 08, 2017
Buy from Colonial Everything about this dealership is great. From start to finish. They were friendly, always answered my questions, never pushy, and very patient. I ev Everything about this dealership is great. From start to finish. They were friendly, always answered my questions, never pushy, and very patient. I even needed an answer on a Sunday and Lou was very kind and returned my telephone call. That's truly a plus. More
by suzzzeq32
Employees Worked With
Lou Ziegler
November 02, 2017
John E's review I was pleased with the dealing with the staff. I started with the idea of getting a brochure I sat and listened and ultimately purchased a vehicle. I was pleased with the dealing with the staff. I started with the idea of getting a brochure I sat and listened and ultimately purchased a vehicle. More
by jcetwo
Employees Worked With
Ted Karwat, and Steve Knickerbocker
November 02, 2017
Tucson Lou is the best, he is main reason we come back for all our vehicles. We actually picked up two vehicles the same day and love them both. Lou is the best, he is main reason we come back for all our vehicles. We actually picked up two vehicles the same day and love them both. More
by temfam
Employees Worked With
Lou Ziegler
October 27, 2017
Very happy with the overall experience at colonial Hyundai. I was treated very well right from the start without being pressured. I would definitely recommend with the overall experience at colonial Hyundai. I was treated very well right from the start without being pressured. I would definitely recommend them to anyone looking for a Hyundai or Genesis. More
by dvanomm
Employees Worked With
Neal Yeagley
