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Colonial Hyundai

Downingtown, PA

3.6
2,073 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,073 reviews

December 16, 2019

Excellent Experience When looking to purchase a new or used vehicle, it can sometimes be overwhelming and stressful. However my experience was nothing short of perfect at More

by CRUBENDALL1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Rupert, George Clark
Dec 18, 2019 -

Colonial Hyundai responded

Thank you for leaving us such a kind review! It was a pleasure to help you through the car buying experience and we were so glad to be able to get you into your perfect new vehicle! Customers like you are what make us love what we do! Happy Holidays and we look forward to seeing you in the New Year! -The Colonial Team

December 16, 2019

Good dealership My car was ready sooner than expected. The service person called as soon as it was done so my whole day was not a waste. More

by MBRANCA17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Dec 18, 2019 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! It is our goal to create a faster, easier, and better way to service your vehicle at Colonial Hyundai! We are glad to hear you had a positive experience with us and we appreciate your business! -The Colonial Team

December 16, 2019

Disappointed this time Basically went for lube and oil change. While there Elias said I needed an alignment asap although he had done one just about 3000 miles previously. More

by felice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano, Kevin Wagner
Dec 18, 2019 -

Colonial Hyundai responded

Thank you for taking the time to leave us your feedback. We always want to ensure that we are not only providing the best experience for our customers, but also that we are making sure their vehicle is safe. We apologize for your most recent experience with us that left you feeling unsure in your confidence in our service team. We can assure you we only make the recommendations that we feel are in the best interest of our customer and their vehicle. We hope that your previous experiences with us will bring you back and we appreciate your business and loyalty! -The Colonial Team

December 15, 2019

Good and Bad Ruben was great. Such a gentleman. He is considerate and informative. He makes sure to ask before anything extra is done on the car. He takes the More

by CALLNURSEJUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
December 14, 2019

Recall and inspection Car was in for a recall and oil change. Decided to do inspection while it was there because it was due soon. It ended up needing a few repairs to pass More

by MEL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wagner
Dec 16, 2019 -

Colonial Hyundai responded

Thank you for the review Mel! We were glad to be able to provide you with a positive experience! Our service department has worked hard to create a system in which they can provide a faster, easier and better experience for each and every customer. It was a pleasure to work with you and we look forward to seeing you again! -The Colonial Team

December 13, 2019

Mr. Ruben Escobar is FABULOUS!!! MR. RUBEN ESCOBAR IS THE BEST!!!. VERY PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS AND THE LIST GOES ON AND ON. EXPLAINS EVERYTHING THAT YOU CAN UNDERSTAND More

by miskoraymond740
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Dec 13, 2019 -

Colonial Hyundai responded

Thank you for leaving us such a kind review! We are thrilled to hear of the positive experience you had with our service department, and with Ruben in particular. It was a pleasure to work with you and we appreciate your business! -The Colonial Team

December 13, 2019

Excellent Service Dept. Had the 15k service done on my Genesis. They never disappoint. Everything was great. I would highly recommend this dealership for sales and especially More

by cangink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Dec 13, 2019 -

Colonial Hyundai responded

Thank you for the review! We are so glad to hear of the positive experience you had at our dealership! Thank you for your business! -The Colonial Team

December 12, 2019

Engine Replacement My engine seized. It was simple to have the car towed to the site and it was quickly evaluated. Even though the mileage was past the warranty, I was More

by JEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wagner
Dec 13, 2019 -

Colonial Hyundai responded

Thank you for leaving us a review! We were happy to be able to help you with your vehicle after the engine seized. Thank you for trusting us with your vehicle and we hope to work with you again in the future! -The Colonial Team

December 12, 2019

Another Amazing Service Experience I was in for my 60,000 mile service and it was certainly another amazing service experience. The Service Advisor paid attention to every detail on my More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Dec 13, 2019 -

Colonial Hyundai responded

Thank you for the review! We are so glad to hear you had a positive experience at our dealership! Thank you for your business! -The Colonial Team

December 12, 2019

Service Consistent, friendly service every time. Wait time is good when waiting during service. Making appointments are easy. Waiting room is pleasant and More

by JMAFFEI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wagner
Dec 13, 2019 -

Colonial Hyundai responded

Thank you for leaving us your kind review! We appreciate your business and look forward to working with you again soon! -The Colonial Team

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