Colonial Hyundai - Service Center

Maintainence A big thank you to Ruben, mechanics, car washers. Disinfecting inside the car was appreciated. Finding that there was a tear in the car washer hose & A big thank you to Ruben, mechanics, car washers. Disinfecting inside the car was appreciated. Finding that there was a tear in the car washer hose & was fixed was great! More

Good customer service and nice people While I recently purchased a Genesis G80, and have had a few annoying issues with it (all electronics), I had to wait 6 weeks for an "upgrade" to soft While I recently purchased a Genesis G80, and have had a few annoying issues with it (all electronics), I had to wait 6 weeks for an "upgrade" to software which then still proved to resolve none of them (and make one issue worse). The service and sales side were good about it overall, but aggravated that the issues are still there on a brand new car. More

We’ve purchased 7 vehicles from this dealership and serviced all of them here. Over the last year or so, their service department has gone completely downhill. They have tried to sell us services we do serviced all of them here. Over the last year or so, their service department has gone completely downhill. They have tried to sell us services we don’t need, have told us they’ve fixed problems when they were not fixed, and have been unable to diagnose an ongoing problem that was diagnosed and fixed in minutes by another mechanic. I also tried to price an newer Hyundai and they wouldn’t deal at all until I brought my husband in and then they started negotiating. When the price still wasn’t where we thought it should be, we went to another Hyundai dealer and they worked with us and we bought a car from there. Additionally, we were given a complimentary car wash card when we purchased our last vehicle and told that we could wash any and all of our cars there. When I brought a car of mine not purchased there, I was told they wouldn’t wash it. While not a major issue, it is just another example of their lack of customer service. We will no longer be back for any of our car needs. More

First oil change/tire rotation after purchasing We purchased our car in September, 2019. This was the first service since purchasing. We were very pleased with the friendliness and cleanliness of We purchased our car in September, 2019. This was the first service since purchasing. We were very pleased with the friendliness and cleanliness of the service department. Our car was immaculate after service was completed. More

Smooth visit Ruben is a pleasure to work with. I have been a customer for 15 years or so. Obviously I have been happy with my visits! Ruben is a pleasure to work with. I have been a customer for 15 years or so. Obviously I have been happy with my visits! More

Extra Mile Donna arranged to get my car serviced during this coronavirus ordeal. She arranged timely service, suggested needed service word, and provided excelle Donna arranged to get my car serviced during this coronavirus ordeal. She arranged timely service, suggested needed service word, and provided excellent communication via phone and email. More

Donna let us know quickly what repairs were needed. The service technician was neat and the car was returned in good order. Have used this service department through 4 cars. Always done a good job. service technician was neat and the car was returned in good order. Have used this service department through 4 cars. Always done a good job. More

I made my appointment on line for the first time thru a link from an email. Fortunately I just wanted the LOF which was advertised. I could not easily find how to make additions for requested service on th link from an email. Fortunately I just wanted the LOF which was advertised. I could not easily find how to make additions for requested service on the link. Ruben was very professional and friendly. More

Long wait but I was given 10% discount as a result. Service was excellent as usual They will take good care of your car and vehicle Service was excellent as usual They will take good care of your car and vehicle More

Excellent service! Colonial Hyundai is always there to take care of my needs. The valet service made it so easy for me to get my car inspected! Colonial Hyundai is always there to take care of my needs. The valet service made it so easy for me to get my car inspected! More