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Colonial Hyundai - Service Center

Downingtown, PA

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832 Reviews

832 Reviews of Colonial Hyundai - Service Center

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February 24, 2020

First time customer. Moved into area from Florida and they treated me like I had bought the car there. Excellent service. No hard sell and just good service at a fair price. I will always have my car ser More

by tbrossen
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We are thrilled to have gained you as a customer. Our dealership is all about creating a Fast, Easy and Better way to both buy and service your vehicle. Again, we appreciate your business and look forward to working with you again! -The Colonial Team

February 24, 2020

Donna was extremely helpful during my repair process. She diligently kept me in the loop in regards to timing and updates with my vehicle. She was thorough and her communication was excellent. I’ll be a repe More

by Trevor
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Colonial Hyundai responded

Thank you for the review! We glad to hear Donna was able to provide you with such excellent customer service and we look forward to a continued relationship with you! -The Colonial Team

February 21, 2020

Service greeter was friendly, and provided updates throughout the 4 hour wait. The service tech explained the work and apologized for the length of my wait (4 hours). All in all I felt I was made to w More

by foxhollowpete
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We apologize for the wait during your visit, but we appreciate you choosing our dealership and we hope to earn your business again! -The Colonial Team

February 21, 2020

Super great service Every time I make an appointment to get my 2019 Santa Fe serviced ; I get the day and time requested. The staff goes over what is needed and looks u More

by reverb86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Sload
Feb 21, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We are glad to hear we are always able to provide you with a fast, easy, better service experience! We appreciate your business! -The Colonial Team

February 20, 2020

I took my 2011 Hyundai in for typical work and to check on some previous issues. My customer service from Ruben was phenomenal. However maneuvering this specific location is a tad frustrating as well as ha More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Feb 21, 2020 -

Colonial Hyundai responded

Thank you for the review Jennifer! We appreciate you taking the time to share your experience. We apologize for the difficulties you experienced during your visit to our service department. However, we are very glad to hear Ruben offered you such excellent customer service and we appreciate your business! -The Colonial Team

February 19, 2020

I went in without an appointment, as I discovered that I had a “bubble” in one of my tires. Within an hour, I was on my way with a new tire! More

by MIMMADDEN
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate you coming to us for your service needs and we hope to help you again in the future! -The Colonial Team

February 19, 2020

Nice service team. That’s what keeps me coming back. Also sales is remarkable. I had all my questions answered and even had time to test drive one of the 2020 models with no sales pressure on me. More

by mabemoto
Recommend Dealer
Yes
Employees Worked With
Christina Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Escobar
Feb 19, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We are so glad to hear you had a positive experience with both our sales and service departments! It was a pleasure to work with you and we hope to have you back soon! -The Colonial Team

February 17, 2020

Great people everyone is so nice they work with you and they treat you with respect would recommend my family their when looking fora car More

by viceroygirl14
Recommend Dealer
Yes
Employees Worked With
Brad Triplett, Ruben Escobar
Feb 17, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate your recommendation and are glad to hear you had such a great experience with our service department. -The Colonial Team

February 17, 2020

Very good and happy with the service very good service department couldn’t do anoth for me the car cleaning was brilliant top notch and very More

by chrisforest
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar, Michelle Sload
Feb 17, 2020 -

Colonial Hyundai responded

Thank you for the review! We love to hear you had such a great experience with us and we appreciate your business! -The Colonial Team

February 16, 2020

Excellent Service !!!!!! On time and covered all services requested. Experience is always excelllent. Michelle is so easy to work with and really listens as I am an 80 yea More

by nicolaysenjudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sload
Feb 17, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We always love to hear when our customers had an excellent experience with us! Thank you for your business, we hope to work with you again soon! -The Colonial Team

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