Colonial Mazda - Service Center

Professional, courteous, and knowledgeable I purchased my Mazda 6 just over a year ago, and I have been so happy with both the sales and service department. Colonial Mazda strives for excellen I purchased my Mazda 6 just over a year ago, and I have been so happy with both the sales and service department. Colonial Mazda strives for excellence; they treat their customers like family. Patrick Larson, my sales representative, is professional in every sense of the word, and Service Representative Jeremy Reichin has gone above and beyond to make this customer very happy! I highly recommend this dealership....to me, this is the most professional and courteous dealership I have ever known. More

Tire replacement We came in with one flat tire and one damaged tire as the service center was closing. They volunteered to stay for an additional hour on a Saturday. W We came in with one flat tire and one damaged tire as the service center was closing. They volunteered to stay for an additional hour on a Saturday. Work was conducted quickly and we were able to get on with our weekend with little delay. For a bad situation, they made it as seamless as possible. Thank you Joe and your team! More

Time well spent I took my new CX5 in for a hitch and wiring. The work was handled promptly and professionally with a smile and greeting to start. They even gave me a I took my new CX5 in for a hitch and wiring. The work was handled promptly and professionally with a smile and greeting to start. They even gave me a discount for purchasing my car there. Nice family owned dealership. More

A concerned service dep't Terrry and Jeremy addressed my problem of a sound that was intermitant and sporadic and deciferred the problem within the brake in a timely manner as Terrry and Jeremy addressed my problem of a sound that was intermitant and sporadic and deciferred the problem within the brake in a timely manner as well as completing an oil change in a very reasonable time. They are always friendly and knowledgable. More

Great Experience in the Service Department I originally planned to visit a few Mazda dealerships to see where I would service my 2015 Mazda 3, but after today's experience the search is over. I originally planned to visit a few Mazda dealerships to see where I would service my 2015 Mazda 3, but after today's experience the search is over. Terry Adams was friendly, knowledgeable and helpful. My questions and concerns were dealt with in a professional manner. I opted to wait for my vehicle and was out in a very reasonable amount of time. More

Accomodating and curteous I have had all my scheduled service appointment with Colonial since I bought my CX-5 a year and a half ago. I'm very pleased with the service they do I have had all my scheduled service appointment with Colonial since I bought my CX-5 a year and a half ago. I'm very pleased with the service they do on my car in order to keep me safe on the road at all times. I'm always greeted with a pleasant hello and whenever I have questions they are good about explaiing in detail the problems and solutions to repairing them, I drive 31 miles one way to get there but it's well worth it. Today I was in for my free oil change. It's cetainly nice walking out without having to pay a penny! More

EXCELLENT THIS DEALER HAS BEEN VERY ATTENTIVE TO MY NEEDS. I SERVICE MY VEHICLE REGULARLY AND ALWAYS RECEIVE FAST SERVICE AND A RIDE TO AND FROM WORK BY THIS DE THIS DEALER HAS BEEN VERY ATTENTIVE TO MY NEEDS. I SERVICE MY VEHICLE REGULARLY AND ALWAYS RECEIVE FAST SERVICE AND A RIDE TO AND FROM WORK BY THIS DEALER. THEY EXPLAIN THINGS AND ALWAYS KEEP ME UPDATED. More

Over the past few years, I have had my car serviced at Colonial. It has been an absolutely wonderful experience, and one I would recommend to anyone. The staff are personable and friendly, making you fe Colonial. It has been an absolutely wonderful experience, and one I would recommend to anyone. The staff are personable and friendly, making you feel more like an old friend, and also extremely knowledgable of both their products and services. They are careful to explain the services being performed on my car and do so in a timely and efficent manner. I always know my car is in good hands when I bring it in to Colonial, and will continue to give them my business. More

Colonial Mazda is more than just another car dealership, they treat you like family. They are not happy until you are satisfied whether they are selling you a car or servicing your vehicle. I have purcha they treat you like family. They are not happy until you are satisfied whether they are selling you a car or servicing your vehicle. I have purchased two vehicles in the last 5 years from them and will purchase my third. The employees are friendly and always greet you with a smile and warm welcome. The service department thoroughly explains what service is being performed on your vehicle in terms you can understand. The sales department is very helpful without being pushy. I highly recommend this dealership to anyone in the market for a Mazda. More

I have come to Colonial Mazda since 2009 and can say with confidence that this dealership delivers on customer service vs. any other dealerships I have been to. Their flexibility with my schedule is very acc confidence that this dealership delivers on customer service vs. any other dealerships I have been to. Their flexibility with my schedule is very accommodating when it comes to making my appointment and I've never had an unnecessary waiting time. I have only purchased one vehicle so far but plan on purchasing my future vehicles from this dealership for the sole reasons of how they treat their customers. Thank you and all of the staff! More