Colonial Mazda - Service Center

Great Experience in the Service Department I originally planned to visit a few Mazda dealerships to see where I would service my 2015 Mazda 3, but after today's experience the search is over. I originally planned to visit a few Mazda dealerships to see where I would service my 2015 Mazda 3, but after today's experience the search is over. Terry Adams was friendly, knowledgeable and helpful. My questions and concerns were dealt with in a professional manner. I opted to wait for my vehicle and was out in a very reasonable amount of time. More

Accomodating and curteous I have had all my scheduled service appointment with Colonial since I bought my CX-5 a year and a half ago. I'm very pleased with the service they do I have had all my scheduled service appointment with Colonial since I bought my CX-5 a year and a half ago. I'm very pleased with the service they do on my car in order to keep me safe on the road at all times. I'm always greeted with a pleasant hello and whenever I have questions they are good about explaiing in detail the problems and solutions to repairing them, I drive 31 miles one way to get there but it's well worth it. Today I was in for my free oil change. It's cetainly nice walking out without having to pay a penny! More

EXCELLENT THIS DEALER HAS BEEN VERY ATTENTIVE TO MY NEEDS. I SERVICE MY VEHICLE REGULARLY AND ALWAYS RECEIVE FAST SERVICE AND A RIDE TO AND FROM WORK BY THIS DE THIS DEALER HAS BEEN VERY ATTENTIVE TO MY NEEDS. I SERVICE MY VEHICLE REGULARLY AND ALWAYS RECEIVE FAST SERVICE AND A RIDE TO AND FROM WORK BY THIS DEALER. THEY EXPLAIN THINGS AND ALWAYS KEEP ME UPDATED. More

Over the past few years, I have had my car serviced at Colonial. It has been an absolutely wonderful experience, and one I would recommend to anyone. The staff are personable and friendly, making you fe Colonial. It has been an absolutely wonderful experience, and one I would recommend to anyone. The staff are personable and friendly, making you feel more like an old friend, and also extremely knowledgable of both their products and services. They are careful to explain the services being performed on my car and do so in a timely and efficent manner. I always know my car is in good hands when I bring it in to Colonial, and will continue to give them my business. More

Colonial Mazda is more than just another car dealership, they treat you like family. They are not happy until you are satisfied whether they are selling you a car or servicing your vehicle. I have purcha they treat you like family. They are not happy until you are satisfied whether they are selling you a car or servicing your vehicle. I have purchased two vehicles in the last 5 years from them and will purchase my third. The employees are friendly and always greet you with a smile and warm welcome. The service department thoroughly explains what service is being performed on your vehicle in terms you can understand. The sales department is very helpful without being pushy. I highly recommend this dealership to anyone in the market for a Mazda. More

I have come to Colonial Mazda since 2009 and can say with confidence that this dealership delivers on customer service vs. any other dealerships I have been to. Their flexibility with my schedule is very acc confidence that this dealership delivers on customer service vs. any other dealerships I have been to. Their flexibility with my schedule is very accommodating when it comes to making my appointment and I've never had an unnecessary waiting time. I have only purchased one vehicle so far but plan on purchasing my future vehicles from this dealership for the sole reasons of how they treat their customers. Thank you and all of the staff! More

Bought a used Mazda3i Touring form Colonial Mazda in Danbury. Like the car a lot, but the CD loading mechanism wasn't working. Colonial was very helpful and replaced the CD player quickly, I was there a Danbury. Like the car a lot, but the CD loading mechanism wasn't working. Colonial was very helpful and replaced the CD player quickly, I was there and gone again in under 45 minutes and now the CD player works fine. Very easy to get a hold of during the entire buying process, willing to work with the customer, I definitely recommend buying from them. More

I only had a minor problem with some screws being missing in the left wheel well. One hour and $36.00 later it was taken care of. in the left wheel well. One hour and $36.00 later it was taken care of. More

I own two Mazda's Wanted $48 to change a $1.50 center I own two Mazda's Wanted $48 to change a $1.50 center stop light bulb on my wife's car that I installed with no tools in under sixty seconds. Sc I own two Mazda's Wanted $48 to change a $1.50 center stop light bulb on my wife's car that I installed with no tools in under sixty seconds. Scratch on the side of my new Mazda getting it serviced. Left a $250 pan off off my car changing the oil and wanted to charge me for it next time I brought it in. Sold me my car with lifetime free oil changes and today said it wasn't free unless I had a useless 35K mi service done. I wouldn't have had them do that service if it was free. Clean my brakes? Adjust my brakes that are self adjusting discs? Rotate the tires and balance the wheels that I am about to put new tires on? Replace the cabin air filter that was never installed from the factory? Repeatedly on each visit say the brakes are worn below wear limits that clearly weren't according to the factory service manual and measurments with vernier calipers. I know they have to make a living but give me a break! I feel sorry for people that don't know anything about cars that trust them. More