Colonial Nissan of Medford

Such a bad experience. It started out good, they got the loan then it all went to xxxx. They didn’t do 1/2 of what we agreed to on the purchase contact an refuse to fix it. All the promises are now being to loan then it all went to xxxx. They didn’t do 1/2 of what we agreed to on the purchase contact an refuse to fix it. All the promises are now being told they won’t be doing. Major issues with RMV. So many screw ups with Andy. He lied to me repeatedly, now he’s caught in the lies with proof from RMV, and he’s refusing to handle the situation. Also I got the car in the most DIRTIEST, DISGUSTING, REPULSIVE condition that that isn’t acceptable ESPECIALLY during COVID. Numerous other issues have come up and it’s been 1 week since I’ve had possession of the car. I want to take the car back I regret this purchase more then anything. My sales man, Jonathan and the GM Joe were great. Andy was and continues to be awful. More

Michael is the consummate professional. He knows his job and does it well. He is patient and extremely polite. He always takes the time to answer questions and alleviate concerns. He is an absolute pleas and does it well. He is patient and extremely polite. He always takes the time to answer questions and alleviate concerns. He is an absolute pleasure to deal. Leanne More

Incredible customer service I had the pleasure of having AJ as my salesman and I was extremely comfortable with him because he put no pressure on me. He was a gentleman and got t I had the pleasure of having AJ as my salesman and I was extremely comfortable with him because he put no pressure on me. He was a gentleman and got the job done. I would come back to do business there with AJ and would highly recommend people to go to colonial because of how he handled himself More

Terrific Test Drive I bought a Nissan Rogue last week at Colonial Nissan of Medford. One of the main reasons for my purchase was due to the excellent service of Chris O I bought a Nissan Rogue last week at Colonial Nissan of Medford. One of the main reasons for my purchase was due to the excellent service of Chris Otero, Chris is one of the newest members of the sales team at Colonial Nissan. As soon as I walked into the showroom, Chris greeted me with a friendly, relaxed style. He was able to show me the new tech features in the car and list all of the standard equipment. Chris was extremely helpful and very enthusiastic. When you take a test drive, you want a sales person who is knowledgeable and confident (not pushy). The Nissan sales group is very lucky to have Chris on their team. I highly recommend that you visit Chris at Colonial Nissan of Medford. -- Douglas C , Somerville. More

An Excellent Experience I recently purchased a used Nissan Rogue Sport from Colonial Nissan. It was one of the best car buying experiences. My sales specialist Maria Swiac I recently purchased a used Nissan Rogue Sport from Colonial Nissan. It was one of the best car buying experiences. My sales specialist Maria Swiacke was friendly, professional, super helpful and extremely knowledgeable. Maria was able to get me a deal that I was comfortable with, she went above and beyond to earn my business and make me a satisfied customer! If you are looking for a new car, please go see Maria at Colonial Nissan of Medford. I am happy to recommend Maria to friends and family! You will certainly be happy with the great service. Douglas - Somerville, MA More

Fixed a recall and ran an inspection last minute Amazing, same day service! I was selling my car and realized that I had another recall on the VIN. Mike King was able to get me in last minute, and th Amazing, same day service! I was selling my car and realized that I had another recall on the VIN. Mike King was able to get me in last minute, and the service team went above and beyond expectation. They even printed out a detailed inspection report with information for the new owner to easily see the condition and upcoming maintenance of the car. Thank you, guys! More

Excellent GREAT experience at this dealership. First time getting a car on my own and first time leasing. Knew exactly what I wanted and what my budget was. Ale GREAT experience at this dealership. First time getting a car on my own and first time leasing. Knew exactly what I wanted and what my budget was. Alex Rose (sales consultant) and Dennis made everything very comfortable and had it go as smooth as possible. Had already been to another dealership today so was not expecting to walk out with a car let alone one that had more than what I expected with my price range but I did!! If you’re looking for a new or used car I highly recommend swinging by Colonial Nissan in Medford. Thank you both Dennis and Alex for all of your help today! More

OMG,. Where do I begin: If you are looking for a new or used car DO NOT HESITATE to go to Colonial Nissan. I walked into to the dealership looking for more information on a If you are looking for a new or used car DO NOT HESITATE to go to Colonial Nissan. I walked into to the dealership looking for more information on a 2019 Nissan Rogue SV.. I knew exactly what I wanted and how much I wanted to finance. Dealing with both Will Lopez (sales consultant) and Dennis Morin made everything go so smoothly. Never expected that I would walk out of there buying a car. These 2 gentlemen were amazing. No pressure what so ever. Even down to the gentleman (sorry cowho did the finance portion was top notch too. I am over the moon. So remember if your looking for a new or used car go over to Colonial Nissan and take a peak. You will not be disappointed. On a side note, Dennis Morin makes a really great Hot Chocolate. Thank you again Dennis and Will for all of your help. You both made my day! More

Amazing! This was my very first time getting a car on my own and Dennis was so helpful! He wants his customers to be happy and is there to help you. They aren’ This was my very first time getting a car on my own and Dennis was so helpful! He wants his customers to be happy and is there to help you. They aren’t trying to trick you or screw you over. He was absolutely amazing and I would definitely recommend Colonial Nissan!! More

Friendly and accommodating service. I called around many dealerships looking for a used 2011 Nissan Rogue. This dealership had one in all black which sealed the deal for me. I went in to I called around many dealerships looking for a used 2011 Nissan Rogue. This dealership had one in all black which sealed the deal for me. I went in to test drive and Shak was my salesman. He was easy going and answered all questions I had. He was friendly and patient with me. I didn’t exactly love the 2011 rogue, and after asking him if he had anything else available he gladly gave me a couple more options. I then test drove a 2014 Nissan Murano and immediately fell in love! Shak spoke very highly of the Murano as he had one before trading his in for a work truck. The car I was trading in was not worth much and I was worried I would have troubles with my trade in. Dennis was very generous and offered me a very fair price for trade in. They made the credit approval process super easy and I am overall very satisfied. My new car is under complete warranty and I feel very secure knowing if anything goes wrong I will be taken great care of. Thank you to Shak and Dennis for doing all you could to help me drive something I love! More