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Colonial Nissan of Medford
Medford, MA
1,908 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,908 reviews
November 12, 2026
The dealership was very helpful in getting my car serviced. I appreciated that they kept an open line of communication with me about the service and even sent videos of the work they were doing. serviced. I appreciated that they kept an open line of communication with me about the service and even sent videos of the work they were doing. More
by CHRISLYONS1995
Verified Customer
November 12, 2026
Dealership and service center are fantastic! Communication is great! Everything is explained and was seen on time! Would highly recommend! Communication is great! Everything is explained and was seen on time! Would highly recommend! More
by ANNSILVIO
Employees Worked With
November 12, 2026
Nissan Service Department is excellent! Their team go above and beyond to assist you! Would highly recommend! Their team go above and beyond to assist you! Would highly recommend! More
by ANNSILVIO
Employees Worked With
November 11, 2026
BLOT: Deceptive Pricing and Hidden Overcharges fr services. Be extremely cautious with their billing. I was initially quoted $150 for an oil change and tire rotation, plus $190 for air filter repl services. Be extremely cautious with their billing. I was initially quoted $150 for an oil change and tire rotation, plus $190 for air filter replacements—already a steep price. My final bill came out to $360 on a confusing, hard-to-read invoice. When I checked their website, I found a deal offering the oil change and tire rotation for $90 instead of $150. Even after they agreed to apply it, my card was charged $313. I had to scrutinize the bill and fight them on charges they tried to dismiss as "environmental fees and taxes" before they finally admitted to an extra $10 overcharge. Two main issues here: Unjustified prices: Unless you happen to find a hidden online deal, you will be vastly overcharged. Shady billing: They overcharged beyond what was agreed upon and only refunded it after being directly confronted. More
by ss
Employees Worked With
idk
November 10, 2026
Service was great, customer area is very cozy and coffee was very nice. Greeting and communications was very good. was very nice. Greeting and communications was very good. More
by johncabral9
Employees Worked With
November 01, 2026
I didn’t have an appointment, but they repaired my issue right away. The part was still under warranty! right away. The part was still under warranty! More
by sjcdvm123
Employees Worked With
October 31, 2026
I have had great experience with Colonial Medford Nissan. Everyone is so welcoming. Fast service and very detailed. Everyone is so welcoming. Fast service and very detailed. More
by noellesettipane
October 30, 2026
Every single time we come here, the team treats us incredibly well and makes us feel welcome. Their customer service is fantastic, and they always do an amazing job taking care of my car. I won't go a incredibly well and makes us feel welcome. Their customer service is fantastic, and they always do an amazing job taking care of my car. I won't go anywhere else! More
by ZLINDA314
Employees Worked With
October 30, 2026
Awesome service, we really love the service we receive at colonial Nissan! Jessica is awesome! colonial Nissan! Jessica is awesome! More
by kettyjo86
Employees Worked With
October 30, 2026
Excellent service, friendly staff, quick assistance, and a wonderful experience. Highly recommended for their professionalism and outstanding customer care! a wonderful experience. Highly recommended for their professionalism and outstanding customer care! More
by mmalincov
