Colonial Nissan of Medford

Friendly and accommodating service. I called around many dealerships looking for a used 2011 Nissan Rogue. This dealership had one in all black which sealed the deal for me. I went in to I called around many dealerships looking for a used 2011 Nissan Rogue. This dealership had one in all black which sealed the deal for me. I went in to test drive and Shak was my salesman. He was easy going and answered all questions I had. He was friendly and patient with me. I didn’t exactly love the 2011 rogue, and after asking him if he had anything else available he gladly gave me a couple more options. I then test drove a 2014 Nissan Murano and immediately fell in love! Shak spoke very highly of the Murano as he had one before trading his in for a work truck. The car I was trading in was not worth much and I was worried I would have troubles with my trade in. Dennis was very generous and offered me a very fair price for trade in. They made the credit approval process super easy and I am overall very satisfied. My new car is under complete warranty and I feel very secure knowing if anything goes wrong I will be taken great care of. Thank you to Shak and Dennis for doing all you could to help me drive something I love! More

Great service with personality makes a perfect transaction. I want to say thank you to Dennis and Luis for all their help with their time and patience. We need more people like them makes a perfect transaction. I want to say thank you to Dennis and Luis for all their help with their time and patience. We need more people like them. More

Elderly shoppers look out My dad, age 79, went to Colonial to lease a 2019 Sentra. He had 5 payments (Nissan absorbs 2 payments for returning customers) left on his Maxima and My dad, age 79, went to Colonial to lease a 2019 Sentra. He had 5 payments (Nissan absorbs 2 payments for returning customers) left on his Maxima and was looking for 36 month lease that would include those remaining 5 payments. He had an offer from another local dealership but went to Colonial as he had leased 4 other cars from there. Leonard and the manager on duty agreed to match the other dealer's offer. My dad had Leonard speak to his son to confirm that everything was clear and it checked out. Fast forward 3 weeks when we receive a bill from Nissan for those 5 months. We called Colonial and spoke to Leonard who was also surprised and said he would speak to his manager and have him call us. He didn't. I called and asked for the manager (Dennis) and GM (John) and neither returned calls or emails. I showed up in person and again, only Leonard would talk to me. No decency to address my concerns face to face. The deal is signed and done so they have no interest in speaking with us. Now, my dad's payment on his Sentra is significantly more than their advertised offer and he also has over $2000 to pay Nissan, No way to treat any customer let alone a 79 year old repeat customer. More

BEST CUSTOMER SERVICE Shak and Dennis made my visit to Colonial feel like I was right at home. As soon as you walk through the doors, you’re greeted with a warm welcome. Kn Shak and Dennis made my visit to Colonial feel like I was right at home. As soon as you walk through the doors, you’re greeted with a warm welcome. Knowing close to nothing about cars, I was a bit hesitant as a walk-in, but they provided me with the care and knowledge I needed to make an educated purchase. Huge thank you to Shak for his utmost attention to detail and commitment to customer satisfaction. Best salesman at Colonial! More

Great Experience This dealership was great. Leonard and Dennis are both very nice guys! They were extremely flexible and he helped us get a good deal on a brand new ca This dealership was great. Leonard and Dennis are both very nice guys! They were extremely flexible and he helped us get a good deal on a brand new car! Highly recommend. More

Great Deal and Great Service Dennis and the team here at Colonial Nissan took care of me in a professional efficient manner. I am a repeat customer and have always had a great ex Dennis and the team here at Colonial Nissan took care of me in a professional efficient manner. I am a repeat customer and have always had a great experience when doing business at this dealer in all areas of buying and service. I would highly recommend them to anyone. More

good things come when you least expect it I had to burn some time, so I decided to pop into some dealerships and drive some trucks as trading in my car was next on my spring agenda. Colonial N I had to burn some time, so I decided to pop into some dealerships and drive some trucks as trading in my car was next on my spring agenda. Colonial Nissan was my third dealership. From the moment I pulled into the lot, until the moment I left, I was graciously met by (non pushy) professional people. Once inside, I met Rick. Rick showed me some vehicles and I took one for a spin. He explained in detail all about the truck.He knew what I was willing to spend and went to talk to Dennis. The two came back to the table we discussed the truck, and then I bought it! They took care of everything except my signature (lol) and within 24 hours I drove off the lot loving my new rig. If your looking for a friendly professional dealership with no pressure, awesome prices and great selections then this is the dealership for you. Thank you Colonial. More

NO PRESSURE AWESOME LEASE I HAD A GREAT EXPERIENCE AT COLONIAL NISSAN DENNIS AND LENNY WERE AWESOME . BEST PRICE AND NO PRESSURE.i WOULD RECOMMEND THIS DEALER ALL DAY LONG. I HAD A GREAT EXPERIENCE AT COLONIAL NISSAN DENNIS AND LENNY WERE AWESOME . BEST PRICE AND NO PRESSURE.i WOULD RECOMMEND THIS DEALER ALL DAY LONG. More

Incredible customer service Jim and Dennis are the best. I have gone to many dealers before but the attention and service to the customer were by far the best! Definitely going t Jim and Dennis are the best. I have gone to many dealers before but the attention and service to the customer were by far the best! Definitely going to work with them again in the future! Thank you gentlemen! More

Great Experience Dennis and Will were great to work with. They made the car buying experience very relaxed and worked with me to get my payments within my budget. W Dennis and Will were great to work with. They made the car buying experience very relaxed and worked with me to get my payments within my budget. Will was extremely knowledgeable about each of the Nissan vehicles available. I went with thr Rogue SV. I will definitely come back and would recommend to friends. More