Colonial Nissan of Medford

MY EXPERIENCE WITH JAMES BACON @ COLONIAL nISSAN OF MEDFORD WAS THE MOST PLEASANT EASY GOING EXPERIENCE, I WENT IN THINKING I WAS GOING TO GET BOMBARDED WITH SALES PEOPLE AND THEY @ COLONIAL nISSAN OF MEDFORD WAS THE MOST PLEASANT EASY GOING EXPERIENCE, I WENT IN THINKING I WAS GOING TO GET BOMBARDED WITH SALES PEOPLE AND THEY WERE GONNA TRY TO SELL ME SOMETHING OTHER THEN WHAT I WANT, THAT WAS DEFINITELY NOT THE CASE WITH JIM BACON HE WAS VERY HELPFUL AND CARING TO WHAT I EXACTLY WANTED. TO MAKE A LONG STORY SHORT THEY WERE ONE OF THE MOST CARING COMFORTABLE CAR DEALERSHIPS I BEEN TOO. I DEFINITELY WOULD RECOMMEND THEM TO FAMILY MEMBERS AND FRIENDS. THANK COLONIAL NISSAN OF MEDFORD, THANK YOU JAMES BACON : ) LUCILLE More

Great Customer Service! From the minute I first made contact with Colonial Nissan, I could tell their customer service was above and beyond that of other dealerships. I firs From the minute I first made contact with Colonial Nissan, I could tell their customer service was above and beyond that of other dealerships. I first interacted with Mike via email to discuss the car I was interested in buying. He was knowledgeable, answered all of my questions via email, and helped me arrange a test drive a few days later. When I arrived, I met Mike in person and was connected with Roy as a salesperson. Again, Roy knew what he was talking about and took me over to the "B lot" to see the car I wanted. He indulged me as I went back and forth looking at two nearly identical cars and asked plenty of "what does this do?" questions. Back at the dealership, Roy and Dennis worked hard to get me a price I was happy with and made it clear they wanted to work with me. When we finally agreed on a price, Matthew in the Finance Department talked me through every step of the financing process and explained all of my options to me clearly. I had a lot of questions, and they were all answered knowledgeably and professionally. When I went back two days later to pick up the car, Roy walked me through all parts of the car and sat with me in the car as I tried every feature and pressed every button. I left feeling I knew the car as well as I could and had someone I could call later if I had any more questions. I can't say enough good things about Mike, Roy, Dennis, Matthew, and the entire Colonial Nissan dealership. I would definitely return again, and would highly recommend this dealership to my family and friends! More

Great Experience! Was helped by the sales consultant Heri. He was extremely friendly, professional, and helpful in getting me the car I hoped for. Ended up leasing a 20 Was helped by the sales consultant Heri. He was extremely friendly, professional, and helpful in getting me the car I hoped for. Ended up leasing a 2017 Nissan Sentra. Heri, along with Jerry and Dennis, were able to make the experience a memorable one, and helped me get a great deal. Would definitely recommend Colonial Nissan of Medford and that you ask to be helped by the guys above. Thanks again for the excellent service! More

The Best Excellant service : Michael helped several times with all my concerns on previous visits Sean Staskawcz, Went above and beyond to Help me wi Excellant service : Michael helped several times with all my concerns on previous visits Sean Staskawcz, Went above and beyond to Help me with a dangerous Brake problem ! He helped coordinate me with the service TECH to make sure I was safe ! Sean gave me piece of my that all my concerns were addressed Thank you very much Stephen Tierney 21 Beacon St. Chelsea Ma. # 617-686-4440 More

Best sales/customer service I was in the market looking for a new SUV for the winter us new Englanders get. I've struggled a lot finding the correct places as well as dealing wit I was in the market looking for a new SUV for the winter us new Englanders get. I've struggled a lot finding the correct places as well as dealing with other dealership and salesman who actually take the time to help you get what it is you want. To be honest I stumbled across this dealership and went in expecting the same song and dance that I've been getting right along with out the interest in even going the extra mile. All I can say is man was I wrong. I was completely blown away by the service I received from the salesman Clark to the manager Dennis all the way to down to the finance manager Matt. They went above and beyond for me. I felt so comfortable and like I was with family. If I could give 10 stars I would. I can't thank them enough for all they did for me and my family in getting me everything I was looking for within a budget I was looking for. I really am enjoying my new SUV even though it's been just two days technically one day since I bought it. You guys rock and I definetly will be back hands down and I definetly will recommend you guys to people interested in buying a new car or SUV. I've never experienced such great service ever and again i thank you all. More

My First Experience with Nissan Shak was very knowledgeable and professional right from the start. We knew then, we were in the right hands to buying our first Nissan. Highly recomme Shak was very knowledgeable and professional right from the start. We knew then, we were in the right hands to buying our first Nissan. Highly recommend Shak and Colonial Nissan. More

Car buying experience My sales person was Heri. He was attentive and did his best to help me not just get a car but the car I wanted. He made it a good experience and was My sales person was Heri. He was attentive and did his best to help me not just get a car but the car I wanted. He made it a good experience and was amazing. I also want to thank Matt who worked with me on the price so I could afford the car. Thank you both and I will always be a Colonial Nissan customer More

Make This Your First Stop We had by far one of the most 'customer-friendly' car purchase experience with Colonial Nissan this week. First, we worked with another (Toyota) de We had by far one of the most 'customer-friendly' car purchase experience with Colonial Nissan this week. First, we worked with another (Toyota) dealer that borderline scammed us through several stages of the sales process. Specifically, they tried to increase monthly payments, sold the vehicle that we put a down payment for to someone else and said the vehicle was hit, conveniently an hour before we came to do the paperwork. In comparison, our experience with Colonial Nissan was seamless. From the moment we walked in, we were helped by Michael (Mike) Kilbride and Gene Porzio. We explained our situation and expectations from a vehicle. First, Mike pointed us to the ideal car that'd fit our budget. There was no pressure on doing the paperwork the same day, we asked to think about the decision over night and promised to call back the next day. The following day, we turned our documents in, Gene worked hard to help cross the finish line and as a result we picked up the car the next day. First visit to driving off the lot took just 48 hours... When delivering the car Mike didn't forget to put some special touches such as programming the GPS for home and nice balloons to make the whole experience even better. Can't thank Colonial Nissan enough for their great service, and highly recommend you make this place your first stop. More

Blessed. Mr.Abdelilah Heri was very pleasant kind and very interested in making my buying experience one to remember, he didn't just help me get into my a car Mr.Abdelilah Heri was very pleasant kind and very interested in making my buying experience one to remember, he didn't just help me get into my a car he was also a very understanding and outgoing person thank you very much for all your help. And for all the team trying to help me get into my new car. More