Colonial Nissan of Medford

Amazing my family loves this place great staff 2 days 2 cars bought I'd say it when very good Shak was amazing and made the decision easy outstanding customer service and management amazing team a 2 days 2 cars bought I'd say it when very good Shak was amazing and made the decision easy outstanding customer service and management amazing team and shak went above and beyond and actually went to my insurance company to speed up the process I will defiantly we back plus my family loves Nissan More

Awesome!!! Vinny had just the deal for me and will have one for you too. Josh was really helpful during the test drive. Gene explained all the financing options. Vinny had just the deal for me and will have one for you too. Josh was really helpful during the test drive. Gene explained all the financing options. Clark was very helpful keeping things on track and explaining the features of the new car. More

Fantastic customer service!! My wife and I had an excellent experience purchasing from this dealership, and our sales consultant Nilo offered great customer service! We went to tw My wife and I had an excellent experience purchasing from this dealership, and our sales consultant Nilo offered great customer service! We went to two other competitor dealerships during our car search and neither came close to the organization and helpfulness that we received at Colonial Nissan of Medford. Our sales consultant, Nilo, worked with us to understand what we were looking for and get us every option we were interested in at a fair price. I would absolutely recommend shopping at this dealership and working with our new friend, Papa Nilo! More

Great Dealership - Papa Nilo VERY helpful! Only positive things to say about this dealership! My wife and I have been to several dealerships in the past (different owners) and unfortunately hav Only positive things to say about this dealership! My wife and I have been to several dealerships in the past (different owners) and unfortunately have only had bad experiences. This was part of the reason we always shopped around. I have to say it was a breath of fresh air to find this gem in Medford. The atmosphere was very welcoming and the sales staff all seemed eager to help. My sales consultant Nilo really went out of his way to make me feel comfortable. I really felt he was working with me to have me leave the dealership happy. For once i finally found a salesman that was so down to earth. I felt like i've known him for years! Very attentive, helpful and helped my wife an I find the rogue that was right for us. After years of experience, i can finally say i found a dealership i would definitely come back to. Don't hesitate to come here and make sure to ask for papa Nilo! More

Excellent Service! Awesome Salesman and Service! Very friendly, personable, and patient. Makes the car buying process simple and easy. I highly recommend Mr. Oliver and Awesome Salesman and Service! Very friendly, personable, and patient. Makes the car buying process simple and easy. I highly recommend Mr. Oliver and this dealership. More

Terrific Sales Experience I submitted a vehicle request over the Internet. I wanted to do my preparation prior to going to a dealership. I was answered immediately and profes I submitted a vehicle request over the Internet. I wanted to do my preparation prior to going to a dealership. I was answered immediately and professionally by the Internet Manager, Michael Fuller. I had a lot of questions on both the vehicle and the price and he spent a great deal of time explaining in detail and walking me through my purchase options. It was so easy that all I basically had to do was come in and drive the vehicle to make sure it was the one, which it was. He listened and there was no hassle or high pressure tactics. He had my interests in mind. When I went to the dealership, Matt the General Sales Manager, walked me again through the process to make sure I was comfortable with my decision. And Joe, the GM, went out of his way to ensure all was well. Simply, a great experience and will recommend all to everyone I know.... More

One of the best places to buy from! The Managers there Matt Houlihan and Joe Belizzia are some of the greatest guys to work with things get done when asked to get done. not a Artificial The Managers there Matt Houlihan and Joe Belizzia are some of the greatest guys to work with things get done when asked to get done. not a Artificial dealer very straight forward~ More

HELPFUL Joe is great. Helps with all of your questions. He goes the extra mile for you. No need to look any further for great service. Joe is great. Helps with all of your questions. He goes the extra mile for you. No need to look any further for great service. More

Incorrect Diagnosis of the Problem - Tried to Overcharge Me My four year old Juke with less than 25,000 miles on it wouldn't move when I turned it on so I planned on getting it to the dealership closest to wher My four year old Juke with less than 25,000 miles on it wouldn't move when I turned it on so I planned on getting it to the dealership closest to where I live to get it checked out. I brought it here on a Friday afternoon and they claimed they would check it out and call me the next morning with an update. It was only after I called them after 2pm on Saturday that I got a call back telling me it would cost $960 to replace all my brake pads and rotors. They claimed the rotors were too corroded and warped to even resurface them. After calling around I realized that even if this was the case, the price tag was way higher than what I could pay elsewhere so I decided to take my car back and pay them the $120 for checking it out. When I showed up on Monday to get my car first thing in the morning, they claimed it was still up on the lift with no tires on and they'd need 10 minutes to get everything ready. My boyfriend and I asked that they come get us from their waiting area when the car was all set, but over a half hour later we were still sitting there. It was only because my boyfriend went to get something from his own car in the parking lot that he saw my car was sitting there ready to go, but no one came to tell us. After all that, I ended up only having to replace the front brake pads and now my car is running perfectly - there are no problems with my rotors at all. The brake pads cost me $40 not nearly the $1000 that the dealership said I would have to pay. This place is a scam. They thought they could take advantage of me because I am a young female and I will never take my car here again and will warn others to stay away. More