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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
864 Reviews
Call Service Center (781) 395-5300

864 Reviews of Colonial Nissan of Medford - Service Center

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September 09, 2024

I am happy with the good service. Jonathon is always my favorite person to help me to resolve the problem! More

by ZHI2IHZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupree
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Sep 09, 2024 -

Colonial Nissan of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

September 09, 2024

They got my car in as soon as they opened and provide Great Customer Service to me while I was visiting Boston on vacation. Thanks to All. Steve More

by stevetullgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Colonial Nissan of Medford responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2024

Good Service. Reliable and secure. Answer me all the time and maintain contact with me during the whole time of the process. More

by SHESHIPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 06, 2024

Good service, got their early, they took me as soon as I got there… and was out quickly.. More

by daflo884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations in a timely manner. Thanks for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

September 06, 2024

My visit was unplanned. Jessica made my appointment immediately. Joanna was attentive to my needs. The technicians made all of the requested services. All of my question More

by annmo900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review, Ann! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. We'll pass along your kind words to Jessica, Joanne, and the rest of our service team! Alex Chase, Service Manager achase@nissanofmedford.com

September 05, 2024

Way too expensive which will make me take the car to a different location next time I need service or repairs. Staff was very friendly however and I enjoyed interacting with them especially Joanne. More

by Filomena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Colonial Nissan of Medford responded

We appreciate your business, and we'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Alex Chase, Service Manager achase@nissanofmedford.com

September 02, 2024

Always easy too get maintenance done fast and too schedule And very convenient will be back More

by stratis111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
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Sep 03, 2024 -

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 30, 2024

Friendly customer service. Very helpful at explaining the technical aspects. They even took the time to do a drive test with me. More

by MIGB272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Colonial Nissan of Medford responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

The dealer ship was open as it was shown online. I was very well welcomed with an attentive person who went thru my chief complaint, helping me and even getting a lift for me. More

by JACKCOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura who said she’s from Dennis. She was awesome!
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Aug 26, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jack, for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

Friendly customer service and a reat location. Small and quiet, not crazy like some other dealerships. More

by beeboy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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