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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.9
584 Reviews

Dealership Experience

18 yrs, 1 mo

Industry Experience

44 yrs, 4 mos

Languages Spoken

English English

4.9

584 Reviews

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584 Reviews of Joanne Sasso

October 30, 2026

Dealership Rating
Employee Rating

Excellent service, friendly staff, quick assistance, and a wonderful experience. Highly recommended for their professionalism and outstanding customer care! More

by mmalincov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Oct 30, 2026

Colonial Nissan of Medford responded

We're glad the service on your Nissan Sentra came with prompt assistance and a warm welcome. Your recommendation and kind words about our team's care mean a great deal to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 22, 2026

Dealership Rating
Employee Rating

The Dealership is Fantastic! Everything and everyone go above and beyond to answer your questions and assist you! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, James Bacon, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

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Oct 22, 2026

Colonial Nissan of Medford responded

Going the extra mile to answer every question and assist you is at the heart of how our service department operates. Knowing our support met your needs during your Nissan Altima service means a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 22, 2026

Dealership Rating
Employee Rating

Friendly,efficient and on timE. Very comfortable waiting area. Good explanation of what was done More

by judyl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Print
Oct 22, 2026

Colonial Nissan of Medford responded

Knowing that you found the service on your Nissan Sentra prompt and courteous means a lot to our service team. We’re glad the waiting area was comfortable and our explanation of the work was clear. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 20, 2026

Dealership Rating
Employee Rating

Excelente servicio todo el personal es muy amable me siento seguro de llevarlo a mantenimiento More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

Print
Oct 20, 2026

Colonial Nissan of Medford responded

Thanks so much for the five-star review! Knowing that you feel safe bringing your Nissan Rogue in for maintenance means a lot to our service team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 13, 2026

Dealership Rating
Employee Rating

Everyone here was great and very courteous and very knowledgeable. Would recommend to a friend. More

by petesiuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona , Derek

Print
Oct 13, 2026

Colonial Nissan of Medford responded

Knowing you found our service team both courteous and knowledgeable while working on your Rogue means a lot to us. Hearing you’d recommend us to a friend is especially rewarding. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 13, 2026

Dealership Rating
Employee Rating

I had unexpected car work on the way to work and Joanne was great. She kept me informed throughout the day of the situation. The service tech was great, too. More

by MaryFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 13, 2026

Colonial Nissan of Medford responded

Knowing Joanne’s updates eased your stress during that unexpected repair means a lot to our service team. We’re pleased we could provide quality care for your Altima. Thank you for the five-star rating. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 13, 2026

Dealership Rating
Employee Rating

Joanne was very friendly and helpful and very knowlegable about the service that was happening to my vehicle and sent a video of the whole service I because Joanne goes above and beyond her duties to kee More

by davidmoura53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 13, 2026

Colonial Nissan of Medford responded

Hearing that Joanne’s friendly, knowledgeable service and video updates kept you informed is truly rewarding. Knowing you felt supported by our entire team, from sales to our credit manager, means a great deal to us. We’re honored you’ll continue choosing our dealership, and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 12, 2026

Dealership Rating
Employee Rating

Joanne was great. Professional and very conscious about your vehicle. She goes the extra mile for you and is a pleasure to work with. More

by JF3INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Print
Oct 12, 2026

Colonial Nissan of Medford responded

Hearing that Joanne went the extra mile during the service on your Nissan Frontier means a lot to our team. Your kind words and five-star rating are greatly appreciated. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 09, 2026

Dealership Rating
Employee Rating

Great customer service from every department. I am a repeat customer and will continue to visit this business More

by wellanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Print
Oct 09, 2026

Colonial Nissan of Medford responded

Thank you for the five-star rating and for choosing us again! Knowing that the service on your Kicks from every department met your expectations means a lot to our team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 06, 2026

Dealership Rating
Employee Rating

Service was very good all around good experience I would bring all my vehicles to them More

by SAMMY122751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 06, 2026

Colonial Nissan of Medford responded

Knowing the service on your Nissan Sentra met your needs means a lot to our service team. We appreciate your trust in bringing all your vehicles to our dealership. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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