Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.8
541 Reviews

Dealership Experience

17 yrs, 9 mos

Industry Experience

44 yrs

Languages Spoken

English English

4.8

541 Reviews

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541 Reviews of Joanne Sasso

June 08, 2026

Dealership Rating
Employee Rating

They went out of there way to get me in without an appointment. They are always very friendly and professional. More

by darlene1217
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Derrick

Jun 08, 2026

Colonial Nissan of Medford responded

We appreciate you highlighting how we fit your Nissan Rogue in without an appointment. It’s great to know our team’s friendly, professional service made your visit easier. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 02, 2026

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Friendly competent service. Also, they don't try to sell you stuff you may not need. More

by FJCBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Prescod

Jun 05, 2026

Colonial Nissan of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 01, 2026

Dealership Rating
Employee Rating

Good attention. Fixed the issues promptly.No excessive waiting time. Only wished they had Uber my to the office after drop off (like last time) :) Spoiled? More

by zantiago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Jun 01, 2026

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 30, 2026

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Very courteous and knowledgeable staff. My car is always returned at the time promised or sooner. More

by ROMO0928
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

May 30, 2026

Colonial Nissan of Medford responded

It’s great to hear our service team was courteous and knowledgeable while working on your Nissan Altima. We’re happy to know your car was returned at or before the promised time. Thank you for your 5-star review and we look forward to serving you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 21, 2026

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Joanne and the two ladies that work at Nissan in Medford are beyond outstanding and excellent. They help you in any service and need. I look forward to my next visit and especially I get to these them. Grea More

by Gigi2018
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

May 21, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear Joanne and our service team went above and beyond with your Armada. We appreciate you and look forward to helping you again on your next visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 07, 2026

Dealership Rating
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Searching for and buying a new car can be stressful, but Colonial made it easy with no pressure. Everyone was helpful, informative, friendly and professional. I highly recommend Colonial Nissan, and the ent More

by JOETHEOBALD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Gerson Ruiz, Hervin Barrientos , Daeshaun Dunn

May 08, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear our team provided a pressure-free experience while you picked out your INFINITI QX50. We’re glad the sales staff were helpful, friendly, and professional every step of the way. Enjoy your new vehicle, and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 05, 2026

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everyone at the dealership could not have been more helpful and friendly - even when we bought the care the sales force was great More

by ge44
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hervin Barrientos

May 05, 2026

Colonial Nissan of Medford responded

Delighted to hear that our staff made both your Nissan service visit and car purchase such a positive experience. We appreciate your kind words about our sales team and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 04, 2026

Dealership Rating
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They are kind and respectful. They explain what is needed, and the service is really good. More

by zangrandevieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona

May 04, 2026

Colonial Nissan of Medford responded

It’s great to receive your five star rating. We’re glad our team was respectful and provided clear explanations of what was needed. Thank you for trusting us with your Nissan Kicks and we look forward to helping keep it in top shape. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 01, 2026

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Joanne and staff are always courteous and professional. Joanne listens and ensures that all my vehicle concerns and questions are addressed. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

May 02, 2026

Colonial Nissan of Medford responded

Thank you for recognizing Joanne and our team’s courteous and professional approach. We’re happy to know that your Nissan Altima concerns are addressed thoroughly and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 24, 2026

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Employee Rating

Service was done quickly. I didn’t have to wait long. Always an amazing service! More

by nayanalama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Colonial Nissan of Medford responded

It’s great to hear your Rogue’s service was completed so quickly. Joanne and our service team are delighted you didn’t have a long wait and enjoyed the attention to detail. We look forward to assisting with your Nissan again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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