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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.8
528 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

43 yrs, 10 mos

Languages Spoken

English English

4.8

528 Reviews

Write a Review

528 Reviews of Joanne Sasso

April 02, 2026

Dealership Rating
Employee Rating

I was told I needed tires and then on my receipt it said I requested them. If they weren’t needed I never would have said replace them they are less than two years old More

by helenmarie1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2026

Colonial Nissan of Medford responded

Helen, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanne met your expectations. Thank you for choosing Colonial Nissan of Medford. We look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

Dealership Rating
Employee Rating

Always get efficient and courteous service at this location even in case of emergency. Cost depends on service performed. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Derrick Prescod

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Apr 01, 2026

Colonial Nissan of Medford responded

Thank you for trusting us with your Nissan Leaf. We’re glad our team provides prompt, courteous support, even in urgent situations. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

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Employee Rating

Fantastic! I brought my car in for two issues and both were covered under the insurance I purchased. They fixed it same day I brought it in. Simple and smooth p More

by erinsheehan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Apr 01, 2026

Colonial Nissan of Medford responded

Thank you for sharing your feedback. We’re delighted that the issues with your Sentra were covered by your insurance plan and that our team completed the repairs on the same day. It’s great to know the process was smooth and our staff made you feel welcome. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 09, 2026

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Employee Rating

Overall, a wonderful staff. Joanne was excellent and the sercice dept did a great job! More

by maryannedimarco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Colonial Nissan of Medford responded

Thank you for highlighting our team’s performance and for calling out Joanne. We’re glad the service department took great care of your Nissan. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 06, 2026

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Employee Rating

You seldom find honesty and people being very upfront about the work that has been done on your car and the work that will be done on your car. I was proud to bring my car to colonial. More

by shitwormq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t know the name of the mechanic he was excellent at colonial

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Mar 06, 2026

Colonial Nissan of Medford responded

Thank you for trusting us with your Nissan and for recognizing our honest, upfront service. It’s rewarding to know you were proud to bring your vehicle here and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 02, 2026

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Employee Rating

Very friendly , professional and knowledgeable kept me up to date on what was going on while I waited More

by Rickaracka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

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Mar 02, 2026

Colonial Nissan of Medford responded

It’s great to hear our team provided friendly, professional, and knowledgeable service while you waited on your Nissan Murano. We’re glad we kept you updated throughout the appointment. Thanks for sharing your positive experience. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

February 09, 2026

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Employee Rating

Great service as always. Took the car in when they said they would and got it done the same way. More

by luigidemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia

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Feb 09, 2026

Colonial Nissan of Medford responded

Delighted to hear our Nissan service team continued to meet your scheduling needs and complete work as promised. Thank you for your ongoing loyalty. We look forward to assisting you again.

January 27, 2026

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Employee Rating

The dealership did an amazing job with my car service last week! Thank you so much. More

by han.paul46
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jan 27, 2026

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 21, 2026

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Employee Rating

Timely, courteous and trustworthy service. Highly recommend. I didn’t have to wait long for my car to be fixed. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jan 21, 2026

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 08, 2026

Dealership Rating
Employee Rating

Great service pleasure dealing with her also very helpful takes time and. Explains car see More

by DONEGHEY.TERRY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne sasso

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Jan 08, 2026

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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