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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
491 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

491 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

491 Reviews of Jessica Licona

July 24, 2026

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Employee Rating

Repair was handled well, but I was disappointed not to receive a loaner vehicle during repairs. More

by Djeison Barbosa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 23, 2026

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True professionals with excellent customer service. I brought my Mom’s car there for service and they took great care to make sure all her needs were taken care of. More

by CARMBEN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jul 23, 2026

Colonial Nissan of Medford responded

It’s great to hear our team provided professional service for your mom’s Nissan Rogue and took care of all her needs. Thank you for trusting us with her vehicle. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 22, 2026

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Great service, got an oil change multi point inspection and tire rotation, staff was friendly and courteous. Took me on time and didn’t wait long. More

by gje1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jul 22, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear your oil change, multi-point inspection, and tire rotation were handled promptly and courteously. Thank you for trusting us with your Nissan Pathfinder, and we look forward to your next visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 15, 2026

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Employee Rating

Did a good job not a long wait for the service Appreciate the work thanks More

by DAYSON1
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia

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Jul 16, 2026

Colonial Nissan of Medford responded

Thank you for recognizing our prompt service on your Nissan Murano. We’re glad the wait was brief and that you’re happy with the work. Please reach out if there’s anything else we can help with. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 15, 2026

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Employee Rating

Everyone was very helpful during my visit. They were also accommodating with getting me a car to get to work while my car got serviced. More

by GEORGINAHEAD8
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Service Communication
Recommend Dealer
Yes
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Jul 15, 2026

Colonial Nissan of Medford responded

We’re glad our team made your service visit so helpful and arranged a loaner so you could get to work while your Nissan Sentra was in service. Thank you for your kind words, and we look forward to serving you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 09, 2026

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Employee Rating

That’s a very good place, they’re so kind and the service was be done quickly. The attendant Jessica is so kind, friendly and helpful. I’m totally recommending!!! More

by andersondideus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jul 09, 2026

Colonial Nissan of Medford responded

It’s wonderful to learn our team took care of your Nissan Rogue quickly and with warmth. Jessica will be delighted by your praise for her kindness and helpfulness. Thank you for recommending us, and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 09, 2026

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Employee Rating

The Dealership and its team of employees are great! ! So helpful and accommodating! I would highly recommend! More

by ANNSILVIO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

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Jul 09, 2026

Colonial Nissan of Medford responded

Thank you for recommending us and trusting our team with your Nissan Altima service. It’s wonderful to hear you found our staff so helpful and accommodating. Please feel free to visit us again whenever you need assistance. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 03, 2026

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They are responsive and accommodating! Provided a ride when dropping car for service which is a bonus! Easy to schedule and complimentary oil change appreciated! More

by cheriseesq2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jul 03, 2026

Colonial Nissan of Medford responded

Thank you for sharing your experience with our service on your Nissan Rogue. We’re pleased to hear scheduling was easy, we could provide a courtesy ride, and you enjoyed the complimentary oil change. We appreciate your five-star rating and look forward to helping you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 15, 2026

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Employee Rating

My experience was great, fast and the waiting room had good Wi-Fi. Jessica was efficient and wonderful. More

by christinedanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2026

Colonial Nissan of Medford responded

It’s great to hear your Nissan Murano service was quick and that our waiting room’s Wi-Fi kept you connected. Jessica will be thrilled to know she made a positive impact. Thank you for trusting us with your vehicle. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 15, 2026

Dealership Rating
Employee Rating

Very very very good service. ! Too many words required … all else is good … go Sox ! More

by moco818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 15, 2026

Colonial Nissan of Medford responded

It’s fantastic to hear you had an excellent experience with your Nissan Murano service. Jessica and our service team are here whenever you need assistance again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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