Jessica Licona
Service Customer Client Care Specialist Hablo Espanol!
Colonial Nissan of Medford
104 Mystic Ave
Medford, MA 02155
I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)
Read more470 Reviews
Write a ReviewDealership Experience
8 yrs, 3 mos
Industry Experience
8 yrs, 3 mos
Specialties & Trainings
Bilingual
470 Reviews of Jessica Licona
April 26, 2026
The service was good. Everyone helpful and friendly. Andy was very nice in expediting my wait time. Everyone helpful and friendly. Andy was very nice in expediting my wait time. More
Other Employees Tagged: Andy Bellizia
April 21, 2026
Jessica is very nice, friendly and helpful throughout my service. The service was great and quick. I would highly recommend it. service. The service was great and quick. I would highly recommend it. More
Other Employees Tagged: Joanne Sasso
April 06, 2026
Derrick was extremely helpful and knowledgeable, despite my disagreement with the way Nissan was coding the job. He explained everything with fine detail to smooth things out, and I very much appreciated hi my disagreement with the way Nissan was coding the job. He explained everything with fine detail to smooth things out, and I very much appreciated his help and honesty. More
Other Employees Tagged: Derrick
April 01, 2026
Always get efficient and courteous service at this location even in case of emergency. Cost depends on service performed. location even in case of emergency. Cost depends on service performed. More
Other Employees Tagged: Joanne Sasso , Derrick Prescod
April 01, 2026
Fantastic! I brought my car in for two issues and both were covered under the insurance I purchased. They fixed it same day I brought it in. Simple and smooth p I brought my car in for two issues and both were covered under the insurance I purchased. They fixed it same day I brought it in. Simple and smooth process, everyone I worked with was very nice. More
Other Employees Tagged: Joanne Sasso
March 21, 2026
moment I arrived, she provided outstanding customer care and made the entire process smooth and stress-free. Jessica is professional, attentive, and truly goes above and beyond to ensure her clients feel co and made the entire process smooth and stress-free. Jessica is professional, attentive, and truly goes above and beyond to ensure her clients feel comfortable and well-informed. One thing that really stood out is that she speaks Spanish, which made communication even easier and more welcoming. She took the time to answer all my questions and made sure I felt confident every step of the way. If you’re looking for someone who genuinely cares about her clients and delivers top-tier service, I highly recommend Jessica Licona. Thank you for such a great experience!....... Diana More
March 17, 2026
Amazing! I know I can always walk in with any car issues (without an appointment), and they always get to it in a timely fashion. They diagnose the problem, c I know I can always walk in with any car issues (without an appointment), and they always get to it in a timely fashion. They diagnose the problem, call me to explain it, and then review the costs with me. More
Other Employees Tagged: Tony

