Jessica Licona

Customer service was excellent in meeting. Thę needs that for my vehicle.. as always the cow. My car was well serviced. Thę needs that for my vehicle.. as always the cow. My car was well serviced. More

by cstaffordrollins7 Verified Customer Verified Customer

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Amazing experience s always working with colonial Nissan of Medford! Thank you all so much! of Medford! Thank you all so much! More

by brandon0193 Verified Customer Verified Customer

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Everyone at the dealership is helpful and easy to work with. Work is done on time and correctly done first time. with. Work is done on time and correctly done first time. More

by rakilloren Verified Customer Verified Customer

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Really easy to make appts, get into service, hear what's needed with accurate estimates of what it will cost, followed by easy pick up and payment! They also let me know that the maintenance that had to be needed with accurate estimates of what it will cost, followed by easy pick up and payment! They also let me know that the maintenance that had to be done, which was not covered (the drains in front were clogged), could be done during our regularly scheduled oil changes, which will be convenient. Thanks all! More

by PEGGI.IEBBA Verified Customer Verified Customer

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All went really well and they finished before they said it would be done! I loved the Uber service to and from my job! Great job! it would be done! I loved the Uber service to and from my job! Great job! More

by matthew.boyd89 Verified Customer Verified Customer

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I have always had my Altima serviced at Colonial Nissan. They make it easy to have the work done there as they provide drop off and pick up at my house when I take in my car. And most important, they kee They make it easy to have the work done there as they provide drop off and pick up at my house when I take in my car. And most important, they keep my 2012 Altima reliably running. More

by NANPDO233 Verified Customer Verified Customer

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I had a great experience at this dealership from start to finish. The staff was friendly, knowledgeable, and never made me feel pressured. They took the time to answer all my questions and made sure I found finish. The staff was friendly, knowledgeable, and never made me feel pressured. They took the time to answer all my questions and made sure I found the right car for my needs. The entire process was smooth and efficient. I highly recommend them if you’re looking for an stress-free car buying experience! More

by belliziak Verified Customer Verified Customer

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The staff were amazing, and the service appointment was much faster than anticipated. Thanks for such a great experience. much faster than anticipated. Thanks for such a great experience. More

by dolores Verified Customer Verified Customer

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I bought my vehicle from another dealer online thinking it was perfect and the check engine light came on almost immediately. It was easy to schedule an appointment. They had it diagnosed almost immediatel it was perfect and the check engine light came on almost immediately. It was easy to schedule an appointment. They had it diagnosed almost immediately once the parts were in the repair was done and I picked up my vehicle without a hitch I'm very thankful for Colonial Nissan of Medford and will be returning for service in the future More

by ajsansone74 Verified Customer Verified Customer

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Notified of an airbag light on at 3:40 in the afternoon, a voicemail which I didn’t get until AFTER picked the car up at 4:15, this needed to have been told to the customer in the morning. It is mandatory t a voicemail which I didn’t get until AFTER picked the car up at 4:15, this needed to have been told to the customer in the morning. It is mandatory to let the customer know timely of a safety issue, I would have left the car another day to have it assessed which would have been 1) safer and 2) would have also saved me several hundred $$ in diagnostic fees. Whether it is a busy day or not, it was dissapointing to have this kind of service after many years of having my car serviced here. Additionally, it was asked by Joanne if I wanted my oil change performed when I dropped it off and I said that it would be great if that was posssible, but that I understood given that I was an unexpected add on to the schedule that it might not be possible. Was unpleasantly surprised to have WRITTEN on the bottom of the paperwork on car pickup that the “customer declined routine service” which was completely a falsehood. Again, very disappointing. I understand that it may have been a busy day, but that is no excuse for poor communication and poor service. More

by SKYLERJOSHI Verified Customer Verified Customer

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