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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
478 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

478 Reviews

Write a Review

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Bilingual

478 Reviews of Jessica Licona

June 08, 2026

Dealership Rating
Employee Rating

They went out of there way to get me in without an appointment. They are always very friendly and professional. More

by darlene1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Derrick

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Jun 08, 2026

Colonial Nissan of Medford responded

We appreciate you highlighting how we fit your Nissan Rogue in without an appointment. It’s great to know our team’s friendly, professional service made your visit easier. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 01, 2026

Dealership Rating
Employee Rating

Good attention. Fixed the issues promptly.No excessive waiting time. Only wished they had Uber my to the office after drop off (like last time) :) Spoiled? More

by zantiago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jun 01, 2026

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 30, 2026

Dealership Rating
Employee Rating

Very courteous and knowledgeable staff. My car is always returned at the time promised or sooner. More

by ROMO0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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May 30, 2026

Colonial Nissan of Medford responded

It’s great to hear our service team was courteous and knowledgeable while working on your Nissan Altima. We’re happy to know your car was returned at or before the promised time. Thank you for your 5-star review and we look forward to serving you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 28, 2026

Dealership Rating
Employee Rating

Very helpful, checked all the items on their list. Oil change and tire rotation. Friendly. More

by STEVESTODOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2026

Colonial Nissan of Medford responded

We are thrilled to know your oil change and tire rotation on your Nissan Versa Note were handled thoroughly and with a friendly touch. Thank you for trusting us with your service needs. We look forward to helping you again soon. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 21, 2026

Dealership Rating
Employee Rating

Joanne and the two ladies that work at Nissan in Medford are beyond outstanding and excellent. They help you in any service and need. I look forward to my next visit and especially I get to these them. Grea More

by Gigi2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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May 21, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear Joanne and our service team went above and beyond with your Armada. We appreciate you and look forward to helping you again on your next visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 07, 2026

Dealership Rating
Employee Rating

Jessica was on point with my service. Updated promptly when tech recommended something etc. No issues whatsoever More

by PAT8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2026

Colonial Nissan of Medford responded

Your five-star review brightened our day. We're glad Jessica kept you informed throughout your Nissan Maxima service. Thank you for trusting our team and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 04, 2026

Dealership Rating
Employee Rating

They are kind and respectful. They explain what is needed, and the service is really good. More

by zangrandevieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso

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May 04, 2026

Colonial Nissan of Medford responded

It’s great to receive your five star rating. We’re glad our team was respectful and provided clear explanations of what was needed. Thank you for trusting us with your Nissan Kicks and we look forward to helping keep it in top shape. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 01, 2026

Dealership Rating
Employee Rating

Joanne and staff are always courteous and professional. Joanne listens and ensures that all my vehicle concerns and questions are addressed. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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May 02, 2026

Colonial Nissan of Medford responded

Thank you for recognizing Joanne and our team’s courteous and professional approach. We’re happy to know that your Nissan Altima concerns are addressed thoroughly and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 26, 2026

Dealership Rating
Employee Rating

The service was good. Everyone helpful and friendly. Andy was very nice in expediting my wait time. More

by auntiepn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia

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Apr 27, 2026

Colonial Nissan of Medford responded

It's great to hear that Andy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 21, 2026

Dealership Rating
Employee Rating

Jessica is very nice, friendly and helpful throughout my service. The service was great and quick. I would highly recommend it. More

by Hechen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 21, 2026

Colonial Nissan of Medford responded

It’s great to hear that Jessica’s friendly and helpful approach made your Nissan Rogue service quick and smooth. We appreciate your recommendation and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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