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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
859 Reviews

859 Reviews of Colonial Nissan of Medford - Service Center

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February 02, 2024

I was very happy with everything and I would recommend that dealership to France thank you very much have a great day More

by josephmarangiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review, Joseph! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

February 01, 2024

Great service, kept me well informed the entire time while being serviced. Thank you much! More

by CICORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

February 01, 2024

Service staff was very helpful. Got in and out quickly. Very easy to work with. More

by elaine.laughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

January 31, 2024

The issue was fixed on time and correctly. The staff was friendly and courteous. The work was completed as promised. More

by ADELEIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 30, 2024

I had a great experience getting my Leaf serviced for the first time. As a first time EV owner I felt pretty clueless about how often I needed to service my vehicle or get it checked out to keep it running s More

by danielle.marie.evans
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Colonial Nissan of Medford responded

Thank you, Danielle, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

January 30, 2024

Professional and work completed in a timely manner. The staff are knowledgeable and follow through. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Santarpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan
Jan 31, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 29, 2024

Great service, very professional, and very efficient. They took me in quickly as I was in a new city and trying to get around. I appreciate their professionalism. Also, they provided me Lyft services for More

by ghudepranjali01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. Jessica, Joe, and Jonathan appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

January 29, 2024

Great service. The car is working fine, after the repair the turning noise is gone. Thank you! More

by hectorrp07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, Hector, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

January 28, 2024

Same day service. Staff could dress more professionally. Some can be more friendly than a few that made the visit comfortable. More

by donngage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Colonial Nissan of Medford responded

Don, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

January 26, 2024

Service was quick and easy to schedule, service attendants were helpful and updated me when needed More

by sarah.medwar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us, Sarah. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

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