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Colonial Nissan of Medford - Service Center
Medford, MA
856 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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856 Reviews of Colonial Nissan of Medford - Service Center
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October 26, 2023
At first your staff were professional and when I came back, I was met with attitudes and seemed like no one wanted to help me and the service center literally had me standing for over 20 min. Before actu back, I was met with attitudes and seemed like no one wanted to help me and the service center literally had me standing for over 20 min. Before actually getting help from the guy who acted like his phone was more important. Since I had the serpentine belt changed, the (professional) mechanics didn’t install it right, which a week later my car completely broke down. Luckily I got a new car and I can say that I will NEVER deal with Nissan makers and/or this specific location. Maybe you mechanics need more training, who knows More
by SASHASMITH_08
Verified CustomerEmployees Worked With
N/a
October 25, 2023
Good customer service, very friendly but the service wasn’t total completed. They didn’t check the tire’s pressure as checking point. I was little disappointed wasn’t total completed. They didn’t check the tire’s pressure as checking point. I was little disappointed More
by Rajaa
Employees Worked With
Nina
October 25, 2023
They provide Excellent services, I’ve taken my car there for service all the time and they’ve always provided me with excellent services. for service all the time and they’ve always provided me with excellent services. More
by LOVAINCYP
Employees Worked With
October 23, 2023
Always dependable and thorough service. I especially appreciate that they alert us to potential future service needs. This type of customers services helps us plan our next service without I especially appreciate that they alert us to potential future service needs. This type of customers services helps us plan our next service without experiencing a emergency. More
by LIMMEG3
Employees Worked With
October 23, 2023
Always so professional, timely and courteous. I always have a pleasant experience there and will only bring my vehicle to this location for service because of that. I always have a pleasant experience there and will only bring my vehicle to this location for service because of that. More
by travisthomas16
Employees Worked With
October 20, 2023
Joanne helped me and she was attentive and caring—one of the best experiences I've had at a dealership service center. Fast, efficient, and knowledgeable. the best experiences I've had at a dealership service center. Fast, efficient, and knowledgeable. More
by IC
Employees Worked With
October 20, 2023
The people working there were very nice, but I was told it would take 20-30 minutes and I wait for up to an hour. More realistic time frames or updates from staff would be helpful it would take 20-30 minutes and I wait for up to an hour. More realistic time frames or updates from staff would be helpful More
by KRYSTIEZOCH
October 19, 2023
That was my better experience at Nissan since I bought my car. Very good service. car. Very good service. More
by sebastianpaes64
Employees Worked With
October 19, 2023
Very good and attentive customer service. I waited on site and the service was completed timely. I waited on site and the service was completed timely. More
by KIT.L.SHAW
Employees Worked With
October 17, 2023
All good was very happy with staff . Had a problem they tried to fix it . The only thing I would have liked my car vacuumed just a little extra to make is special Had a problem they tried to fix it . The only thing I would have liked my car vacuumed just a little extra to make is special More
by LWEIAND5684
Employees Worked With
