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Colonial Nissan of Medford - Service Center
Medford, MA
880 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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880 Reviews of Colonial Nissan of Medford - Service Center
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October 31, 2023
Joanne was great and made sure I understood everything that was going to be done to my car. I had some questions about my extended warranty that she was able to answer. Everyone I have ever dealt with at that was going to be done to my car. I had some questions about my extended warranty that she was able to answer. Everyone I have ever dealt with at Colonial Nissan has been really pleasant and helpful. More
by JOYCEAMORIM
Verified CustomerEmployees Worked With
October 31, 2023
The visit was very fast and the work done was amazing. The staff were also very friendly! The staff were also very friendly! More
by jacob.kassama
October 27, 2023
Great service &, very very easy to work with. In &, out service &,Friendly as well. Thank you. In &, out service &,Friendly as well. Thank you. More
by tfillis86
October 26, 2023
At first your staff were professional and when I came back, I was met with attitudes and seemed like no one wanted to help me and the service center literally had me standing for over 20 min. Before actu back, I was met with attitudes and seemed like no one wanted to help me and the service center literally had me standing for over 20 min. Before actually getting help from the guy who acted like his phone was more important. Since I had the serpentine belt changed, the (professional) mechanics didn’t install it right, which a week later my car completely broke down. Luckily I got a new car and I can say that I will NEVER deal with Nissan makers and/or this specific location. Maybe you mechanics need more training, who knows More
by SASHASMITH_08
Employees Worked With
N/a
October 25, 2023
They provide Excellent services, I’ve taken my car there for service all the time and they’ve always provided me with excellent services. for service all the time and they’ve always provided me with excellent services. More
by LOVAINCYP
Employees Worked With
October 25, 2023
Good customer service, very friendly but the service wasn’t total completed. They didn’t check the tire’s pressure as checking point. I was little disappointed wasn’t total completed. They didn’t check the tire’s pressure as checking point. I was little disappointed More
by Rajaa
Employees Worked With
Nina
October 23, 2023
Always dependable and thorough service. I especially appreciate that they alert us to potential future service needs. This type of customers services helps us plan our next service without I especially appreciate that they alert us to potential future service needs. This type of customers services helps us plan our next service without experiencing a emergency. More
by LIMMEG3
Employees Worked With
October 23, 2023
Always so professional, timely and courteous. I always have a pleasant experience there and will only bring my vehicle to this location for service because of that. I always have a pleasant experience there and will only bring my vehicle to this location for service because of that. More
by travisthomas16
Employees Worked With
October 20, 2023
The people working there were very nice, but I was told it would take 20-30 minutes and I wait for up to an hour. More realistic time frames or updates from staff would be helpful it would take 20-30 minutes and I wait for up to an hour. More realistic time frames or updates from staff would be helpful More
by KRYSTIEZOCH
