Colonial Nissan of Medford - Service Center

The service manager was very rude and not willing to work with us on pick-up of a company vehicle. We didn't have anyone in the area to pick up the van yet they wanted to charge us $2,000 to store the van w with us on pick-up of a company vehicle. We didn't have anyone in the area to pick up the van yet they wanted to charge us $2,000 to store the van without out notice. When wanting to discuss the charges and lack of notice the service manager became more rude and told me the costs were going to increase not decrease. I would highly recommend you take your vehicle to a different location for service. More

Great service and staff, the waiting time was good, and waiting area clean as well waiting area clean as well More

Brandon was so helpful to my experience at the dealership. He is a great customer service representative. dealership. He is a great customer service representative. More

Quick and seamless interaction as always! Laura is so easy to work with. She made my check in and check out easy and seamless process. The work was exactly as quoted and explained clearly. Laura is so easy to work with. She made my check in and check out easy and seamless process. The work was exactly as quoted and explained clearly. More

Everything went great with my service appt and I will definitely be back for future service. definitely be back for future service. More

Scheduling appt simple, check in fast. Service prompt, as well as calls to communicate any disturbances to the intended service - Joanne Sasso was the rep. Service costs a little more than Service prompt, as well as calls to communicate any disturbances to the intended service - Joanne Sasso was the rep. Service costs a little more than expected, but still within reason. More

Excellent car service and customer care. Brandon always goes above and beyond to help in every area. Brandon always goes above and beyond to help in every area. More

My son (accidentally) went in for a service recall the day before the actual appointment and they still squeezed him in. So thank you for that! day before the actual appointment and they still squeezed him in. So thank you for that! More

Service department is great! I had a nail in my tire and they were able to get me in right away and got me back onto my day within the expected 30 min wait time!! I had a nail in my tire and they were able to get me in right away and got me back onto my day within the expected 30 min wait time!! More

Quick service and proper diagnostics. That is all you can ask for and it was correct. Running good. That is all you can ask for and it was correct. Running good. More