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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
883 Reviews
Call Service Center (781) 395-5300

883 Reviews of Colonial Nissan of Medford - Service Center

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April 28, 2023

Nice staff there. Quick appointments. Service quite fast. Suitable price there. Will definitely come next time. More

by tiangewang1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

April 27, 2023

Brandon was very attentive and took care of my needs quickly. He was very communicative and responded promptly when I needed an additional issue addressed More

by Carlakandre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 28, 2023 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

April 26, 2023

Laura Notartomaso was the best! The Mechanic was great, professional. The car rides better, thank you both. It was my pleasure doing business with you. More

by GERONIMO310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

April 24, 2023

Very polite staff. Waiting area is clean. Work finished in the time I was told More

by adina.forman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Colonial Nissan of Medford responded

Adina, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

April 24, 2023

Customer service is always fast and efficient. Staff is always courteous and helpful on a daily basis. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 25, 2023 -

Colonial Nissan of Medford responded

Thank you, Karen, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

April 23, 2023

Brandon Doughtrey was great, helpful and very informative. Will definitely come back for future service. More

by JAMESROJAS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Doughtrey
Report | Print
Apr 24, 2023 -

Colonial Nissan of Medford responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 21, 2023

Outstanding customer service. I could see that this team of people really enjoy working together. More

by MARYELLENOMEARA
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, Mary Ellen, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Jessica and Joanne were a great team, keeping me informed of what was going on with my car. Joanne especially is very knowledgeable and great at explaining complex mechanical concepts in terms I could unders More

by MARYELLENOMEARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Colonial Nissan of Medford responded

MaryEllen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Jessica and Joanne delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Once again OUTSTANDING customer service provided by Joanne and the entire service team. great job! More

by CERUNDOLO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

The woman that helped me was excellent made everything easy and smooth as possible. Great experience More

by mike38776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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