Colonial Nissan of Medford - Service Center

From what my mom told me, she was very happy with how they service. They were very helpful, gave the answers to my mom’s questions, and made sure my mom was comfortable. they service. They were very helpful, gave the answers to my mom’s questions, and made sure my mom was comfortable. More

Excellent customer service, nice area, easy to find, quick response. Good service provider and your car is ready less than 24 hours quick response. Good service provider and your car is ready less than 24 hours More

I originally went to Colonial to test drive 2019-2020 Murano's The Staff was friendly and attentive. I test drove the two neither of which I bought largely due to their cosmetic conditions-vs-price. I ma Murano's The Staff was friendly and attentive. I test drove the two neither of which I bought largely due to their cosmetic conditions-vs-price. I made it clear to the sales staff that I was interested in buying in Medford where I live. Three weeks later I purchased a 2020 Murano at Bernardi in Wellesley that fit my needs; Up until that point, I kept checking daily on-line at Colonial but didn't see what I wanted. I needed a car. One month into owning my Murano, the car notified me that it was time to change my oil and filter. I called Bernardi and spoke with my Salesman who promised me during the purchasing process that they had the best service, about an oil change , the cost and how to go about scheduling. I told him that I wanted to get this done before the New Year and that I was off on Friday. He told me that he'd call me back....Thank God I didn't hold my breath. I went on-line and scheduled my service with Colonial. I received a call back almost immediately and we confirmed the date and time. I dropped the car off on the day scheduled and was made to feel welcome as I sat in the customer service waiting room watching The God Father II with a very nice partially deaf couple from Everett. If I continue to use the services of a Dealership and remain in Medford, I will come back for service at Colonial again More

I was well received as soon as I arrived. The customer service was fantastic and professional well as the maintenance of the service personnel. Lino The customer service was fantastic and professional well as the maintenance of the service personnel. Lino More

It is always a pleasure to service my car at this location! The staff are friendly, timely and they make sure to explain in detail what the diagnostics are. Making an appointment is easy and you alwa location! The staff are friendly, timely and they make sure to explain in detail what the diagnostics are. Making an appointment is easy and you always receive a call a day or two prior as a reminder/confirmation. Thank you Nissan! More

I got a coupon ($29. 99) from Colonial for their service as a Christmas gift. So I went to Colonial. But they asked me to pay $55.78 in the end. I feel I am deceived. 99) from Colonial for their service as a Christmas gift. So I went to Colonial. But they asked me to pay $55.78 in the end. I feel I am deceived. More

They’re responsive, knowledgeable, timely. They are communicative about all procedures necessary and make sure I understand why a fix is nefessary They are communicative about all procedures necessary and make sure I understand why a fix is nefessary More

Friendly; eager to please; go the extra mile! Why would I want to go anywhere else? Why would I want to go anywhere else? More

They had friendly service, a nice waiting lobby with coffee and a TV, and the repairs were quick. coffee and a TV, and the repairs were quick. More

Easy to book service, friendly reception staff work is done efficiently and well but is expensive. done efficiently and well but is expensive. More