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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
881 Reviews
Call Service Center (781) 395-5300

881 Reviews of Colonial Nissan of Medford - Service Center

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January 03, 2023

Brandon did a great job and made sure that he communicated with me. He was very diligent and made sure all issues were resolved. More

by ARIIRVINGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon was great, Michael King
Report | Print
Jan 03, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

January 03, 2023

They were very efficient and got my work done before they went on lunch break More

by driscoll.kevin15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 03, 2023 -

Colonial Nissan of Medford responded

Kevin, Thank you for taking the time to share your feedback with us. Bradon and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Islami, Service Manager jimi@nissanofmedford.com

January 02, 2023

The service was fast, even when the holiday season was right around the corner. Good job. More

by POINTAUTOSALES
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Jan 02, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Islami, Service Manager jimi@nissanofmedford.com

January 02, 2023

Service was fast and reliable The service people were wonderful I will definitely be back More

by PAULCAMARA61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Richards service manager, Michael King
Report | Print
Jan 02, 2023 -

Colonial Nissan of Medford responded

Paul, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

December 28, 2022

I already did it last time, thanks again for your service and looking forward for the next one More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 28, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

December 23, 2022

The Colonial team is fast, courteous & knowledgable. There is no oversell here! They get the job done the right way. More

by staywyzefoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Report | Print
Dec 26, 2022 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 22, 2022

Welcoming community of people. They are very receptive and willing to work with the client on their needs. More

by katrinapavao16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Report | Print
Dec 22, 2022 -

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

December 19, 2022

i think the service department is one of the best around , jim islami is always at your service with any concerns and always takes good care of you as fast as possible , love colonial !!! More

by ACDODGE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brandon, Jim Islami, Michael King
Report | Print
Dec 20, 2022 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 19, 2022

Kept me informed about the situation all the time. I dropped off my car at morning. And sent me in a free cab to my job. More

by MARIPOR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Report | Print
Dec 20, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

December 19, 2022

i had a great service experience! super quick turnaround and very communicative staff. thank you! More

by HANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Islami
Report | Print
Dec 20, 2022 -

Colonial Nissan of Medford responded

Thank you for your business and this review, Hannah. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

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