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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
882 Reviews
Call Service Center (781) 395-5300

882 Reviews of Colonial Nissan of Medford - Service Center

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October 13, 2022

Jim and Michael are the best, and always attentive to my needs! Great service! and easy to schedule More

by MARIE02155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Islami, Michael King
Report | Print
Oct 14, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

October 13, 2022

This dealership is awesome great people working there and a great atmosphere. Especially the sales manager I believe his name was Andy bellizia he was welcoming and just an awesome person. More

by CARLOBAR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Andy and our team. We're glad to hear we delivered such a great experience! Jim Islami, Service Manager jimi@nissanofmedford.com

October 08, 2022

Always receive excellent service whenever I bring my car in. Joanne explained everything very clearly. More

by mcnevinsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2022 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

October 07, 2022

Very quick getting a appointment and very knowledgeable on what was wrong with vehicle and fixed the problem More

by EDIE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Report | Print
Oct 08, 2022 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

October 05, 2022

Very responsive model of customer service associate assigned to customer .easy to make appointment and state what I wanted More

by Catherine Weisbrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Colonial Nissan of Medford responded

Catherine, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

October 04, 2022

Very disappointed with the service department. After completing service on my vehicle, a part was not replaced properly and resulted in damage to the part. They reluctantly agreed to replace the p More

by ecverrier
Recommend Dealer
No
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Report | Print
Oct 06, 2022 -

Colonial Nissan of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jim Islami, Service Manager jimi@nissanofmedford.com

September 30, 2022

They did a good job they knew what had to be done and they did it thanks More

by johnkalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Islami, Nilo Oliveira, Michael King
Report | Print
Oct 02, 2022 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

September 29, 2022

The service appointment was fast and the staff was accommodating and attentive. It was a great experience. More

by Kellt yuen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

September 29, 2022

The best Lara needs a raise. I was leary about a dealer but they changed my mind for sure! More

by vickikuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Report | Print
Oct 02, 2022 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

September 29, 2022

Excellent dealership there technician’s are reliable when it comes to getting your vehicle running great More

by BBOLESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Shawn Minigan, Michael King
Report | Print
Oct 02, 2022 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

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