Colonial South Chevrolet - Service Center
North Dartmouth, MA
724 Reviews of Colonial South Chevrolet - Service Center
I'm a longtime customer...bought our Impala there from Phillip Medeiros in 2015 ...he is great and the service dept. is absolutely wonderful, too. Fred and his team...I usually deal with Jackie or Margie Phillip Medeiros in 2015 ...he is great and the service dept. is absolutely wonderful, too. Fred and his team...I usually deal with Jackie or Margie ... all rock! Very happy! More
A very accommodating dealer I have owned this Impala for 6 weeks with my usage only of 2 weeks & used Impala I purchased from you has been in your shop for the balance of 4 weeks I have owned this Impala for 6 weeks with my usage only of 2 weeks & used Impala I purchased from you has been in your shop for the balance of 4 weeks. During the time Impala was in your service at Colonial South Chevy you accommodated me with a free car rental. Great way to address customer inconvenience, Your Service department assistant mgr., Jackie Deterra has been great to deal with as she kept me informed at all times of the service progressed. Keeping the customer informed during the service period reduced much of my frustration with the required timeframe as your parts dept. seems to need to order every part needed for the repairs. I do think another accommodation would go a long way with the inconvenience (I purchased in Dartmouth & live on Cape Cod so service is a 50 minute ride each way). I would enjoy a further small accommodation since I am making car payments without the use of the car. Maybe a free pair of front all weather mats or a free tire rotation or u make the car payment for month I did not have usage of the 2014 Impala LTZ. I trust you will give serious thought to further accommodation. More
Great customer service from scheduling to delivery Good communication between dealership receptionist and service dept. witch helps a busy and helpful service dept. everybody very responsive. I was exp Good communication between dealership receptionist and service dept. witch helps a busy and helpful service dept. everybody very responsive. I was expecting my truck to be in for the day. They had it done in a few hours Great to see that level of devotion these days. Thank you More
The definition of a T.E.A.M is evident at Colonial. As an organizational guy who’s focused 100% on customer service in several industries throughout 60 years. Whether it’s the first impression, staring As an organizational guy who’s focused 100% on customer service in several industries throughout 60 years. Whether it’s the first impression, staring with Alda on the initial or subsequent calls, to Jackie and or Steve in service, they have never missed the mark. Truly impressive and a pleasure to watch synchronization in real life. The under promise and over deliver. Accommodate and correlate the needs and schedule of customers, coupled with a smile and positive attitude all the time. Job well done and then some! 😊🏆🥇 More
Excellent service as always Superior service every time!! I have never been disappointed and always trust Steve to take care of my car. He’s the best!! From making the appoint Superior service every time!! I have never been disappointed and always trust Steve to take care of my car. He’s the best!! From making the appointment to the time I drive away the service cannot be beat! More
Service Professional services Parking is difficult Did have to wait a few extra minutes at check in and then when I picked up the vehicle because of the par Professional services Parking is difficult Did have to wait a few extra minutes at check in and then when I picked up the vehicle because of the parking restriction it was out back. More
Everything done on time They are great and I highly recommend them from Manny in sales to Mr duarte in finance who helped me out immediately to the girls in service They are great and I highly recommend them from Manny in sales to Mr duarte in finance who helped me out immediately to the girls in service More
First service on Trail Boss! Have a great experience buying my Chevy Silverado Trail Boss from Phil Medieros and Dan Good earlier this summer! In for my first service and Jackie Have a great experience buying my Chevy Silverado Trail Boss from Phil Medieros and Dan Good earlier this summer! In for my first service and Jackie Deterra was very accommodating and made sure everything was taken care of. Would highly recommend!!!! More
2004 Malibu service call Everyone was really nice and job got fine. There was a misunderstanding with the cost and depth of service but it was quickly resolved. I ended up pay Everyone was really nice and job got fine. There was a misunderstanding with the cost and depth of service but it was quickly resolved. I ended up paying more than expected but still got $50 discount More
Service with a smile! Sometimes getting your car serviced can feel like your going to the dentist- but not at Colonial. The Chevy service center is super. Steve handled my Sometimes getting your car serviced can feel like your going to the dentist- but not at Colonial. The Chevy service center is super. Steve handled my appointment last time and as usual did so with a smile and caring. Good team - all three of them. Service is why people keep coming back. More