Steve Arnold
Steve Arnold at Colonial South Chevrolet

Steve Arnold

Service Advisor

Colonial South Chevrolet

361 State Road
North Dartmouth, MA 02747

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4.9
594 Reviews
4.9

594 Reviews

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594 Reviews of Steve Arnold

October 01, 2026

Dealership Rating
Employee Rating

Very impressed with everyone there and they are very accommodating had some questions about the transmission rebuild and I brought the truck in and checked it out even though they couldn't find anything More

by MINKINLAKEVILLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karen Getchell

Oct 01, 2026

Colonial South Chevrolet responded

Our service team is pleased we could inspect your transmission and confirm there were no problems. Please let us know if you have any further questions or concerns about your Chevrolet Silverado 1500. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

October 01, 2026

Dealership Rating
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Great service from the team. I would recommend their services and dealership to all customers. More

by KEVINDESOUSA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 01, 2026

Colonial South Chevrolet responded

Hearing that you’d recommend our service and dealership to other drivers means a lot to our service team. We’re glad the service on your GMC Sierra 1500 met your needs. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 29, 2026

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Excellent service on all levels! Efficient, friendly. Highly recommend them.Didnt have to wait long for the service. More

by MARIONSONGBIRD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marjorie Craig, Karen Getchell

Sep 29, 2026

Colonial South Chevrolet responded

We’re glad the service felt streamlined and welcoming from start to finish. Knowing you were back on the road without a long wait means a lot to our team. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 28, 2026

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Steve is on point as usual. Polite, friendly service. Always communicates the status of your vehicle. Highly recommended! More

by JayB
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2026

Colonial South Chevrolet responded

Your praise of Steve’s friendly updates and clear communication reflects our service department’s focus on keeping you informed. Hearing that you highly recommend us means a lot to our service department. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 26, 2026

Dealership Rating
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Service was done properly with good feedback. My only concern was the amount of miles used for road testing the vehicle - 15 miles seemed excessive but I do not have a good parameter. More

by FABIODESOUZA16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Karen Getchell

Sep 28, 2026

Colonial South Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 24, 2026

Dealership Rating
Employee Rating

Clean, Professional, Pleasant! Kept me informed on what they were doing and finish in a timely manner. Keep up the good work! More

by EJDELSIGNORE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Colonial South Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial South Chevrolet. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 24, 2026

Dealership Rating
Employee Rating

Margie set up my appointment, Steve Arnold was very attentive while logging and evaluating my vehicle, and the service department found the issue with my Equinox which, the dealership that I leased fro More

by WCABBY01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marjorie Craig, Karen Getchell , Service Department

Sep 24, 2026

Colonial South Chevrolet responded

Knowing we were able to track down the issue on your Equinox when others could not is very rewarding. We’re glad Marjorie set up your appointment smoothly and Steve provided attentive support throughout. Your decision to rely on our service department means a lot, and we look forward to completing your repair. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 23, 2026

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Very professional staff and we feel very confident with the mechanics staff, as well. Thank you! More

by JUDYTRIPP1950
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Karen Getchell

Sep 23, 2026

Colonial South Chevrolet responded

We’re glad the expertise our team showed when servicing your Chevrolet Tahoe gave you confidence. Knowing you trust our mechanics means a lot to our team. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 23, 2026

Dealership Rating
Employee Rating

Service was pretty good took longer than we expected. Was going to trade my car in while it was there. Called to make the appointment. And the guy on the phone up to the Price by $3000 I literally watche More

by MADISONROY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2026

Colonial South Chevrolet responded

Thank you for your feedback. We’re glad to hear you felt the service you received was good. We did review the concern regarding the vehicle’s advertised price. After checking our pricing history, we can confirm that the price was never increased by $3,000 as stated in this review. Our records show no such price change. We also show that an appointment was scheduled but was not completed. I attempted to reach you by phone to discuss your concerns directly, but unfortunately reached your voicemail. We respect your decision regarding future business, but we also want to make sure the information being shared about our dealership is accurate. We would be happy to speak with you directly and review any information that may have led to this misunderstanding.

September 22, 2026

Dealership Rating
Employee Rating

Font do reviews unless I have a bad experience it was ok took over a hour to change oil I find unacceptable I use to rotate my tires and change oil in 20 minutes More

by RICHDUQU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Colonial South Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

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