Colonial Toyota in Milford

Frank Pratts is very outgoing, friendly, and upbeat when we met him. He was very helpful, he explained everything to us before we bought the car and gave us time to choose which was the right car for us. W we met him. He was very helpful, he explained everything to us before we bought the car and gave us time to choose which was the right car for us. We didn't know which car we wanted or was best for us, and which car was in out budget range. Frank walked us through the whole sale, he was there for us the whole time we were there. We also got our car the same day, we weren't expecting to drive out in a new car the same day! He didn't make our visit to the dealer boring. We didn't expect to meet such a nice salesman, but we were lucky to find him! It was a great pleasure to have him as our salesman. We are now very happy with our car, and he is still there to help us with any problems with our car. We would recommend him to anyone. More

Frank Pratts is the greatest! He found me the Toyota Highlander Hybrid is Shoreline Pearl. The one I had my heart set on. Great service and even found an error on my credit report, ( Discover had me dea Highlander Hybrid is Shoreline Pearl. The one I had my heart set on. Great service and even found an error on my credit report, ( Discover had me dead) which he helped me fix. Their error. He got me a fabulous credit rate despite my being dead to the credit reporting people. I got my car swiftly and just as promised, unlike my previous Toyota sale. I will be recommending him to all my friends. More

I compliment on Mr Pratts thorough understanding of my auto needs. I just recently decided to purchase a new or used car and felt my options of vehicles presented very good .Mr Pratts quickly found a cp auto needs. I just recently decided to purchase a new or used car and felt my options of vehicles presented very good .Mr Pratts quickly found a cple choices for me and within an hr I was a new owner of a 2011 Camry..He definately was a pleasure to deal with and would most certainly be recommend any friends in the market for a car to deal with Frank Pratts. More

Awesome !!!!! He was very helpful in helping me find the right car for me. He made the whole process stress and hassle free. By far the best customer service I ever received! The enviroment was very welcom right car for me. He made the whole process stress and hassle free. By far the best customer service I ever received! The enviroment was very welcoming all store assocaites were very kind as well. Only dealership I will ever purchase my cars from! Recommend to all my friends and family you will not regret it!!! More

Frank, was very professional, energetic and passionate about what he does. He is bilingual which was helpful to my father who came with me to the dealership. It is also helpful for a busy working person about what he does. He is bilingual which was helpful to my father who came with me to the dealership. It is also helpful for a busy working person like me that he uses text to communicate when i could not answer the phone. The receptionists are very friendly and helpful also. Thank you More

Luis has been great to work with, He proved to be very Luis has been great to work with, He proved to be very proactive and helpful. Anything he promised he made sure to keep true as stated. The price Luis has been great to work with, He proved to be very proactive and helpful. Anything he promised he made sure to keep true as stated. The price on the vehicle was the best in the market and they made sure to match it. So far, I love my new prius V I would definitely recomend Luis as a sales point of contact. Sincerely, Roberto Arcos More

Frank went out of his way to make the sales process a breeze! Though I went to Colonial Toyota knowing which car I wanted, it was still overwhelming. Frank was very professional from the beginning to th breeze! Though I went to Colonial Toyota knowing which car I wanted, it was still overwhelming. Frank was very professional from the beginning to the end and was extremely helpful to make sure that I drove away happy. Well done! I'll be sure to recommend people to go here! More

Frank worked with us for several months to purchase the exact vehicle we wanted. He followed up as requested and worked with us on pricing, service, etc. All was done extremely efficiently. I have an exi exact vehicle we wanted. He followed up as requested and worked with us on pricing, service, etc. All was done extremely efficiently. I have an existing lease, which I relayed to Frank, is up in April of 2013 and let him know I would be back in touch to purchase through him. More

I went to Colonial Toyota Milford, CT just to check on the cars, personally I preferred Hyundai sonata hybrid but my wife preferred Toyota. Anyway, we went for a visit just to convince my wife that I was the cars, personally I preferred Hyundai sonata hybrid but my wife preferred Toyota. Anyway, we went for a visit just to convince my wife that I was right. The Toyota models, especially for Prius, was so versatile that I couldn't even know what is the difference between them. Then we went inside to ask for a professional agent and we met Frank Pratts. At first, he asked us some questions about our dream cars. Also, he explained to me with annual reports why we should pick up Toyota. He took us in an amazing tour and explained about every single details on how to use Prius and he showed us every model. The most amazing thing about him that he knew what I want even before I, myself, know about it. He is so friendly, professional and knowledgeable in his field. He gave me free advices on why should I pick any model of Toyota and explained thoroughly any ambiguous points that I wasn't aware of. That's not all, after my wife and me picked up Prius Tow model, he helped us with all the papers and he explained to me about the extended warranty and I paid gladly for 8 years or 125k miles for my new car. He even helped me with my insurance company in just a blink of an eye. All in all, thanks to Frank Pratts he made me believe in Colonial Toyota Milford that they have a wonderful agents. If I have to give Frank a rating, I would give him 5 starts for every help, advice and expertise he submitted to us. The worst part in that wonderful day is that my wife was right about Toyota and I was wrong and by the end of the day, she won and I raised the white flag. Well I'm happy for that guys. Frank, Thank you wherever you are. More

I been a loyal customer of Colonial Toyota of Milford, CT for many years. I have purchased 3 cars in which Mr. Frank Pratts has been an outstanding and great Sales person that has put extremely effort in wh for many years. I have purchased 3 cars in which Mr. Frank Pratts has been an outstanding and great Sales person that has put extremely effort in what he does. He is very good and has an incredible experience in understanding the needs of a customer. I highly recommend him to my friends and any new customers looking forward in making a purchase of a new or used car and making business at Colonial Toyota of Milford, CT. Frank I'm sincerely thankful you are a GEM!!!! :) Regards, Consuelo Ocasio More