Colonial Toyota in Milford

I compliment on Mr Pratts thorough understanding of my auto needs. I just recently decided to purchase a new or used car and felt my options of vehicles presented very good .Mr Pratts quickly found a cp auto needs. I just recently decided to purchase a new or used car and felt my options of vehicles presented very good .Mr Pratts quickly found a cple choices for me and within an hr I was a new owner of a 2011 Camry..He definately was a pleasure to deal with and would most certainly be recommend any friends in the market for a car to deal with Frank Pratts. More

Frank, was very professional, energetic and passionate about what he does. He is bilingual which was helpful to my father who came with me to the dealership. It is also helpful for a busy working person about what he does. He is bilingual which was helpful to my father who came with me to the dealership. It is also helpful for a busy working person like me that he uses text to communicate when i could not answer the phone. The receptionists are very friendly and helpful also. Thank you More

Awesome !!!!! He was very helpful in helping me find the right car for me. He made the whole process stress and hassle free. By far the best customer service I ever received! The enviroment was very welcom right car for me. He made the whole process stress and hassle free. By far the best customer service I ever received! The enviroment was very welcoming all store assocaites were very kind as well. Only dealership I will ever purchase my cars from! Recommend to all my friends and family you will not regret it!!! More

Luis has been great to work with, He proved to be very Luis has been great to work with, He proved to be very proactive and helpful. Anything he promised he made sure to keep true as stated. The price Luis has been great to work with, He proved to be very proactive and helpful. Anything he promised he made sure to keep true as stated. The price on the vehicle was the best in the market and they made sure to match it. So far, I love my new prius V I would definitely recomend Luis as a sales point of contact. Sincerely, Roberto Arcos More

Frank went out of his way to make the sales process a breeze! Though I went to Colonial Toyota knowing which car I wanted, it was still overwhelming. Frank was very professional from the beginning to th breeze! Though I went to Colonial Toyota knowing which car I wanted, it was still overwhelming. Frank was very professional from the beginning to the end and was extremely helpful to make sure that I drove away happy. Well done! I'll be sure to recommend people to go here! More

Frank worked with us for several months to purchase the exact vehicle we wanted. He followed up as requested and worked with us on pricing, service, etc. All was done extremely efficiently. I have an exi exact vehicle we wanted. He followed up as requested and worked with us on pricing, service, etc. All was done extremely efficiently. I have an existing lease, which I relayed to Frank, is up in April of 2013 and let him know I would be back in touch to purchase through him. More

I went to Colonial Toyota Milford, CT just to check on the cars, personally I preferred Hyundai sonata hybrid but my wife preferred Toyota. Anyway, we went for a visit just to convince my wife that I was the cars, personally I preferred Hyundai sonata hybrid but my wife preferred Toyota. Anyway, we went for a visit just to convince my wife that I was right. The Toyota models, especially for Prius, was so versatile that I couldn't even know what is the difference between them. Then we went inside to ask for a professional agent and we met Frank Pratts. At first, he asked us some questions about our dream cars. Also, he explained to me with annual reports why we should pick up Toyota. He took us in an amazing tour and explained about every single details on how to use Prius and he showed us every model. The most amazing thing about him that he knew what I want even before I, myself, know about it. He is so friendly, professional and knowledgeable in his field. He gave me free advices on why should I pick any model of Toyota and explained thoroughly any ambiguous points that I wasn't aware of. That's not all, after my wife and me picked up Prius Tow model, he helped us with all the papers and he explained to me about the extended warranty and I paid gladly for 8 years or 125k miles for my new car. He even helped me with my insurance company in just a blink of an eye. All in all, thanks to Frank Pratts he made me believe in Colonial Toyota Milford that they have a wonderful agents. If I have to give Frank a rating, I would give him 5 starts for every help, advice and expertise he submitted to us. The worst part in that wonderful day is that my wife was right about Toyota and I was wrong and by the end of the day, she won and I raised the white flag. Well I'm happy for that guys. Frank, Thank you wherever you are. More

I been a loyal customer of Colonial Toyota of Milford, CT for many years. I have purchased 3 cars in which Mr. Frank Pratts has been an outstanding and great Sales person that has put extremely effort in wh for many years. I have purchased 3 cars in which Mr. Frank Pratts has been an outstanding and great Sales person that has put extremely effort in what he does. He is very good and has an incredible experience in understanding the needs of a customer. I highly recommend him to my friends and any new customers looking forward in making a purchase of a new or used car and making business at Colonial Toyota of Milford, CT. Frank I'm sincerely thankful you are a GEM!!!! :) Regards, Consuelo Ocasio More

I visited several dealerships. Colonial Toyota of Milford, CT had the best customer service. I am very please with my decision to purchase my vehicle from this dealership. Milford, CT had the best customer service. I am very please with my decision to purchase my vehicle from this dealership. More

I got in early on Friday, before the dealership opened, already knowing the car I wanted to purchase. Unfortunately, it had been sold the night before, but Frank Pratts helped me find a similar Prius III. already knowing the car I wanted to purchase. Unfortunately, it had been sold the night before, but Frank Pratts helped me find a similar Prius III. He let me take it out on a road with a lot of twists, as well as on the highway, so I could get a good idea of how it handled. We got the paperwork underway immediately upon return from the drive, and he walked me through every step of it, even giving me a much better value for my trade-in than I was expecting. I let him know what I had to put down, the term I wanted, and the payment I could afford, and he made it all happen for me. It did take hours, even going in fully prepared, but the dealership is very nice and we were able to pass the time in total comfort. Frank Pratts sold me my last car, and I will go back to him, though hopefully it will be about ten more years. More