Colonial Volkswagen of Medford

I am extremely pleased with the entire process of buying my new car at Colonial VW of Medford. John DeSantis was exceptional, honest and timely. He was always available for me with questions that I had. He my new car at Colonial VW of Medford. John DeSantis was exceptional, honest and timely. He was always available for me with questions that I had. He went over and above the call of duty. Anna was also great. She spent a lot of time trying to get me the best possible deal and kept me informed throughout the process. She was quick and professional. The leadership team was truly concerned about me, the customer. Service helped me and were very friendly as well. Overall, I would HIGHLY recommend this dealership to friends and family. The one and only thing that I wasn't happy with was that the car I purchased had about 1/8 tank of gas when I drove it off the lot. It cost me $68.00 to fill it up. I would have liked a full tank. David Barnack 85 2nd St #1 Medford, MA 02155 More

This is the third car we've bought from Al Gallagher in the last two years. He's helpful, friendly and very easy to work with. Obviously - or we wouldn't keep coming back!! We even have a picture of Al o the last two years. He's helpful, friendly and very easy to work with. Obviously - or we wouldn't keep coming back!! We even have a picture of Al on our refrigerator with my son. I wouldn't go to anyone else. More

We were recently faced with the unexpected need to purchase a vehicle after the fuel pump failed on our existing car. Given the expense of repair versus the age of the car and the fact that I commute purchase a vehicle after the fuel pump failed on our existing car. Given the expense of repair versus the age of the car and the fact that I commute almost 400 miles per week, a new car made sense. We knew we wanted the Volkswagen Jetta Sportwagen based on its appearance, size, and incredible gas mileage. Now the only question was finding a dealership who would help us reach the price we needed and also help us with our somewhat unusual situation of having a trade-in that was in need of some repair. Colonial Volkswagen of Medford was our last stop of a 3 dealership tour, not to mention multiple internet inquiries. We had to move fast but we also had to move smart. From the initial phone-call they were friendly and responsive. They understood that our current car did have value and they never tried to make us feel otherwise. In fact, they handled the towing of that car, without even involving us with it. Other dealerships said we would have to get the car to them if it was to be considered for trade-in. As far as the pricing goes, it all felt very upfront and in the open. Rather than the salesperson going away to "talk to his manager", he brought us into the office with his manager and we all sat together. When we told them our bottom line, they met it with no back and forth. Our salesperson went over every inch of the car, showing us how everything worked and highlighting all the fun features. There were no surprises at the end of the deal, except for a wonderful new car. More

Greg was extremely informative and pleasant to deal with when I went to shop for a car. He had in depth experience and knowledge in regards to the VW brand and this insight made it easy to choose VW. The when I went to shop for a car. He had in depth experience and knowledge in regards to the VW brand and this insight made it easy to choose VW. The quality of the car was my main reason, but Greg made the whole experience great and I am very happy with my purchase. Greg took the time out to explain the many features of the car, even after I had made the purchase and I do appreciate that customer service very much. Overall, I am very happy with the service I received at this dealership and will be bringing my car back there faithfully. Thank you. Mary Mooney More

I am 22 years old and just graduated from college in May. When my current car (at the time) was not going to pass inspection, my dad said we had to look at some new cars. Long story short, everyone (especial When my current car (at the time) was not going to pass inspection, my dad said we had to look at some new cars. Long story short, everyone (especially Al) was extremely helpful and friendly. Al treated us as if we've known each other for years. He was very funny and made what could be a really stressful situation, a really fun one. I will absolutely recommend Volkswagen of Medford to anyone looking for a new or used car and spectacular service. One of the last things Al said to me was, "You're part of the family now." I loved that. And one other thing. Anna was such a sweet heart and extremely helpful as well. She made us feel comfortable and explained everything in detail to me because I am very new at this. I walked out of Volkswagen of Medford feeling confident and knowledgeable in my new and stylish Jetta 2011 :) More

I purchased a used vehicle for my daughter at colonial vw and I have to say am very happy with the experience. Ken Cataldo the general manager of the facility trated me with respect and with the help of the and I have to say am very happy with the experience. Ken Cataldo the general manager of the facility trated me with respect and with the help of the salesman Alan Gallagher we agreed to a dollar amount for the vehicle that we were both happy with.I would highly recommend purchasing a vehicle from colonial vw . Thanks Ken. More

great experience the dealership was great the car is nice the, very happy, good color good radio, good navigtion good floor mats, great salesperson, great finance mangaer, great general manager, great showro the, very happy, good color good radio, good navigtion good floor mats, great salesperson, great finance mangaer, great general manager, great showroom, good cars, great experience would recomend highly, More

Everyone at Colonial Volkswagen of Medford was very professional and knowledgeable about VW’s product line of vehicles, and pressure free. I personally would like to thank Bill, Martin, Anna and Alan f professional and knowledgeable about VW’s product line of vehicles, and pressure free. I personally would like to thank Bill, Martin, Anna and Alan for making this all come together so quickly. The team work really stands out at Colonial, keep up the great work :) More

I feel that the entire team at Colonial had my best interest in mind. In my opinion, they run a car dealership how it should be run. They gave me plenty of time to decide on the right car for me. I interest in mind. In my opinion, they run a car dealership how it should be run. They gave me plenty of time to decide on the right car for me. I visited about 3 times before I decided to purchase and not once did they pressure me to make a decision before I was ready. They were very up front with their pricing and I did not feel as though they were trying to get every penny out of me. Allan was willing to do whatever was needed to make my experience there a pleasant one. I would recommend a visit to Colonial Volkswagen to anyone who is considering the purchase of a car. More

All the guys I worked with at Colonial were the best I have dealt with in terms of finding a new car. Fred Festa was an excellent and informed rep for the car and the company and sold me on the GTI, my fi have dealt with in terms of finding a new car. Fred Festa was an excellent and informed rep for the car and the company and sold me on the GTI, my first VW. Later, Alan Gallagher was excellent as well, and spent a lot of time with me explaining many details about the car. It was clear he knows his business. He is also a great personality, instills customer confidence and is fun to deal with. Most important, no one at Colonial pushed to hard to sell me. They told me what I needed to know in order to make the best decision. Other dealers talked me right out of dealing with them because of their relentless follow-up calls. Colonial hit the right tone and won my business. More